It was beautiful, stunning setting, clean, friendly staff almost perfect!

Not enough chairs round the pool or on beach, if you couldn’t get a chair it was a very uncomfortable day for you, it states the policy is if you don’t use a chair for 20 mins your stuff will be removed but this wasn’t enforced which is a shame - it wasn’t a case of getting up early to put a towel out because if you did this and went for breakfast that’s when your towel would be removed so the trick was to go for breakfast in shifts. I would rather more beds and umbrellas on the beach where there was ample space and have to pay for them than not enough free ones

good location, breakfast and nice beach

a little expensive

Staff were really friendly and accommodating, nothing was a problem. The location was excellent with full beach access and the main shops/restaurants a short walk.

Room size too small and cramped. Can faintly hear the music bass at night untill 2am probably as our room faced towards town to be fair. The gym was so small that only a few people at a time could workout and the equipment was aged and barely in working order. I wouldn't usually complain but $435 N. Z per night i expect a little more

this is our 3rd stay at this hotel, it has a nice and clean swimming pool that we spend the whole day and the beach were just awesome. It has the beach chair for relax and the water there is crystal clear and we can walk a few metres into the sea at knee level!

Breakfast can do better and everyday same menu during my 4 days there, disappointed that breakfast quality has deteriorated compare to my last stay there..

Great location on a nice, clean beach. Very big swimming pool, rooms small but nice and well organized, good breakfast. Staff in the restaurant and around the pool were very nice; the lady at the tour desk was extremely helpful and friendly.

The hotel is managed in a very bureaucratic way, with staff quoting unreasonable "policies". Room keys were deactivated 30 minutes before checkout time and the cleaning lady wouldn't allow us to get in to collect our luggage.

Pool and beach excellent location with good service, breakfast was always an experience of fresh tasty food and especially enjoyed the friendly staff, room was comfortable, nice view, en always cleaned to perfection

could have more service and support on available chairs around the pool and at the beach

great place with the best beach.on Chaweng. Close to everything you might need. massage, food, shops, bars, Thai boxing stadium.. good breakfast buffet spread with indoor and outdoor seating. had 2 delux rooms with connecting doors and partial sea view on top floor.

its a minor detail and didn't spoil our holiday but would like to mention it. for the pool and beach area of the hotel: the beach towel system didn't work.for us. Our card was taken by someone else straight away. Most beach umbrellas and chairs were blocked with towels early on and then often not used for hours. There is some shade under the one and only tree next to the massage place..

Location and pool area are great. Breakfast was also really nice!

The rooms are TINY! And the balcony is unusable it’s so small, if became a bit of a running joke amongst guest how small they are.

My room was immaculately clean from check-in through check-out. Property and facilities were clean and well maintained. Staff were friendly, polite and helpful. Great breakfast options at the buffet and definitely affordable oppose to outside options. The hotel property was centrally located in the middle of walking downtown streets and walking distance to many restaurants and the shopping mall. Beds were comfortable and made everyday as requested. What you see in the room and property photos is what you will get so no surprises upon arriving.

Nothing at this hotel to dislike.

Breakfast in resort is excellent @ ~$15AUD/head. I had lunch inhouse twice - both meals for excellent. Service is excellent. Place is small and compact - but more than adequate for a resort style stay. Big resorts mean you walk a lot to get to facilities. Location is close to town center /Samui Central to walk to comfortably, but far enough away not to be in the bustle and noise of town center.

There's no place to set up / unpack luggage bag. A simple fold out luggage rack in room would be useful. While the cupboard is adequate if you totally unpack. For a short stay, I 'live' out of my luggage, so an open bag on a luggage rack would be useful.