The staff at check in were amazing and handled transfers throughout all of Phuket. Katie was on during our check in and it couldn’t have gone any better. When the AC played up, they were fixing it within 10 minutes and so polite about it. You cant get a modern place within walking distance as good as this. Even the mini fridge was value for money.

Bathroom amenities such as shower gel was empty for the whole duration and was not filled.

Conveniently located a few hundred meters from the beach and the main market in Patong. The staff of the hotel is exceptionally polite and helpful. They come right up to your room to show/explain you the working of any equipment that you might not be familiar with. Request for one hour early check in and one hour late checkout was honored.

The swimming pool and gymnasium are rather small. There was no hot water in the kitchen sink or the bathroom washbasin.

Good location, only 5 minutes walk to the beach and one street behind restaurants and 7/11, so far away enough from the street noise. Accommodation looked as described, it was handy having a kitchenette to have food in your apartment. Two separate air conditioning unit for bedroom and main living area. Rail outside on balcony to dry clothes, plus chair and tables. I was remote working and got internet speeds of 100+ mbps. Comfortable bed and good shower pressure too. Pool area got sun until approx. 4PM before it was blocked behind another taller building. Would recommend staying here!

The main pool was a little small but that would be me nitpicking - the ocean is literally 5 minutes away.

This was our third or fourth time here, great location, friendly staff and lovely roof top pool! The beds are the best in Patong and they have this app where you can order room service or for your room to be cleaned and they are bang on it every time! Great little clean and friendly place in a great location. It’s also fab having a kitchen as eating out everyday can become expensive!

The apartment is big and the hospitality

They not allowed to smoke in the apartment

Great layout of the room, large very comfortable bed, great location tucked away from the hustle and bustle but close enough to walk to everything. Welcome drink and towel on arrival was a lovely touch, our room wasn’t ready when we arrived so they stored our luggage whilst we had some food in the restaurant. As a hotel guest you get discount in the restaurant and bar too.

Our air con unit was quite loud and also dripped a lot, we would’ve brought this up during our stay but we were only there for the one night

Very comfortable. Excellent staff. Room service was very quick. Nice Restaurant.

The rooftop pool was closed for repairs. The courtyard pool area was very small.

The apartments was absolutely fantastic. Within walking distance to patong main area, Bangla Road. However, the apartments were located in a nice quiet side street. Loved it. Will definately be recommending to a friend. There was so much space in our apartment, huge living space, massive bathroom and bedroom, a big walkin wardrobe and a lovely balcony with loads of space. Book this place. You will not regret

Nothing, the BYD lofts and apartments were just perfect

It was my 2nd time in Phuket and I'm happy I choose BYD. It was more then enough for my needs. - first impression in hotel was great. Welcome drink, letter personally for you and welcome fruits in the room - received free upgrade from studio to 1 bedroom with pool view! Couldn't ask for more! The room was big, and looks really nice =like on pictures) - coffee machine with 4 capsules a day and coffee sticks if you need more, 4x1l bottles of water -very good location:. 5min walking to the beach (with a good and normal price, street food vendors). 7-eleven 2min away, lot of massages around - very friendly and professional staff, they make you feel walcome -Internet speed 20 Mbps +, stable and in entire place (once you login and no need to type passwords again)

Sometimes there was bad smell from the toilet, but it wasn't a problem as after few minutes it's gone

Spacious apartment with daily housekeeping. Friendly and helpful staff. Not too far from Patong Beach and Bangla Road but still quiet. Numerous massage parlors and restaurants/bars nearby. Tour agency close by too. Two pools but neither was located in our building, so had to walk to adjacent property. Drying rack on the balcony. Our balcony overlooked the front which is the better view.

Bed was hard for my taste. The AC didn’t work at first but was repaired quickly. It continued to be wonky during our stay but we didn’t alert the staff after the initial time. The bedroom was cold and that was good enough.