Hotel is in a perfect location. Ladies at reception are welcoming and quickly resolv any question. Checkin was fast. A nice cat ( model tubby) called Kleopatra greets and guards you at times :). I had al inclusive and it was a good choice. Diningroom at top floor and always fresh sallads and fruits. Although I would not mind se more variations on fish and meatdishes. Poolarea nice with some broken sunbeds but clean pool and a cozy poolbar. Standard selektion of local spirits mixed w soft drinks. No longdrinks or cocktails are served. Likewise in Puzzle bar same kind of drinks. Animationprogram 3 days a week, not weekends. I will surley come here again.

The beds have been in better shape and pillows were like cottonballs clumped together. Unless u leave a tip , bins are only emptied but after tipping I got my own version of swanlake made of sheets on my bed. The sunbeds could have been serviced more often. One thing that put me off was that at 9 or 10 in morning while pooldeck was full, cleaningpersonel told us off to clean the whole deck, instead of doing it earlier the same morning as other hotels do.

Very helpful and friendly staff, they did everything to make our stay delightful be it at the reception by the bar, by the pool in the restaurant or throughout the hotel they were always there for usl. Especially the spa wellness, Hamam, massage it was a really nice experience top marks to boss Salih, information Wehmet, and the excellent masseur Ibo great team very professional and friendly with friendly chats before and after the treatments and willing to make special deals with us. We will be back for sure. We requested two rooms connected 1 for my wife and one for our 18 year old and they opened the doors between so it worked really well for us. The bread and pancakes were really nice.

Both bathrooms had bad drainage smells the cleaners sprayed a couple of times during our stay but it persisted. They could do with a plumber visit to clean through the whole system. The food was the same and same again and not the best of quality either. The coffee machine didn't always work properly and no matter whether you chose cappuccino, latte, coffee with milk it all had a similar taste of hot chocolate.The cakes and desserts were likewise very synthetic and swimming in synthetic creams and syrups. No real cheese all artificial. except the portion cheese.

The spa isn’t included in the price although it shows as part of the stay, but you need to pay extra for it.

Breakfast was good, plenty of choice. The staff were very helpful and friendly. Very nice Hamman /massage. Also the hair dresser did a great job, and was personable. pleasant pool area and bar. close to beach and facilities.

nothing i did not like. everything was as i expected.

Everything was excellent, the staff was very friendly, the food was delicious, the rooms were clean and comfortable.

The water in the indoor pool wasn't enough heated.

The staff were very helpful and friendly and it was a very clean hotel, close to Cleopatra beach and bars and restaurants

The toilet was very narrow but that's the only fault, otherwise an excellent hotel

We stayed at room 521. The room is small but ok.The bathroom is very simple and smell terrible. We have told them to fix but probably they can not. Definitely they must do something. Food was simple. The chef Yunus and Mustafa are very kind.The porter is very kind also. Parking space is always available what is very good

Definitely they MUST fix the bathroom because it smells terribly. Our only complaints are about that.

The hotel is in a great location,close to a beautiful promenade,bike path and beach.The staff is very friendly and the food is great.The only complaint is weak internet signal if someone wants to work from the room

Great cooking and service! Like in a restaurant! Thanks to Mustafa, Kader and other guys and girls! I totally recommend to take All-inclusive service

Location was excellent and staff very friendly

Debris in swimming pool along drain.....including old/used plasters.....pool needs the tiles cleaning and regrouting very dirty around swim up bar