When I chosen this hotel, I didn’t have any major expectations, we travelled as a large family & I paid for everybody, so, it is good service for the price you pay. I give this hotel a good, solid 4 start.Staff at the reception are lovely and always helpful. The food is great. A little bit overcrowded in peak times. Loved the spa facilities for sure. Went for a package of few days massages. Worth every penny. Whoever works in your spa, do not get rid of them 😄

Kind of find unfair that some people, seems like leaving throw towels overnight by the pool area on sun beds. Could be not the case, but doesn’t matter how early I’d get to the pool area, it will be filled with towels on sun beds, for people not showing up for hours, or perhaps for a whole day. Seen this happen few times. People would take up sun-beds, but would never show up during a day. Perhaps, should be a good idea to introduce some kind of rule around this matter. Someone to have on a watch & if, let’s say, people don’t show up for three hours on their beds, free the space up for other guests.

Everything. It was all well beyond my expectations. Drinks were very generous. The buffet was amazing and they kept it interesting. The snack bar was great. The 11pm soup and bread was great to soak up the booze. Staff were wonderful. Anyone who isn't physically impaired and thinks it's a long walk to the beach is quite frankly a coach potato. It's 2 blocks and about 5 mins. Register with binbin to get convenient cheap e-scooters to get to the town. I will return next year with friends. Well done to the management, chefs, cleaners, service staff and DJ.

British family who blamed the hotel for cats. You picked the wrong country if you don't like cats. Do your research and don't blame the hotel for your own incompetence.

It is a brilliant all inclusive. Got a great deal with single occ discount. Staff are amazing, hard working yet good fun. Food is fantastic, well done all involved. Very close to bus station. Well beyond my expectations.

Other British guests blaming the hotel for their own stupidity.

The staff was super friendly. The music was also good and the location and the fact that it was easy to find taxis. Its good place if u are searching for cheap place

The cats! They were everywhere even in the restaurant. Im allergic and the fact that I wasn’t allowed to eat in my room. The wifi was terrible! I had to use my own data (4g). Lol u can hear everything from the next door

Staff was so cheerfull as a lone traveller i was not feel alone Everyday have different food They got a nice beach also have a shuttle too, also they got bar in beach so all inclusive. They gave a extra large room with jackuzii They have 2 pools much sunbeds and umbrellas. Cleanin service is exellent also. Do not hesitate anything and make ur reservation 😉

Nothing

Reception gays were very good and collaborated, thank them all.

Elevators are old.

everything was excellent

I love this hotel and now visit Alanya just to stay here and fill my face with their lovely food.

Totally fantastic in every way can’t praise everyone enough

Honestly can’t think of a thing

Location buffet staff