Outstanding 5-Star Service from arrival to departure, the service at Laren Family Hotel was exceptional, with the staff being incredibly friendly and providing top-notch services, going above and beyond to meet every need promptly and with a smile. Laren Family Hotel paid meticulous attention to guest needs, offering well-equipped spaces and reliable Wi-Fi, ensuring a comfortable stay throughout. My room at Laren Family Hotel was spacious, modern, and impeccably clean, providing a cozy retreat after a busy day. Located centrally, Laren Family Hotel offered easy access to various attractions, making city exploration hassle-free and maximising my time in town.

I thoroughly enjoyed my stay at Laren Family Hotel, finding everything about the experience delightful and nothing to fault

The hotel itself is small, but very nice, located close to airport. The staff is just more than helpful, especially guest relation. We tried only breakfast and it was really good, big variety of dishes. Wi Fi had strong signal, nice pool to relax, but the water was really cold) Also they have taxi button on reception which was really helpful, the taxi comes in a minute. The room was as expected and we had fruit plate upon arrival. Also it was nice we could make early check in.

The only upset was beach. The hotel has transfer to the beach and should be booked in advance. The beach is really far from the hotel and was not nice at all. It looked like it needed renovation. However the sea was clear and the water was transparent. My suggestion is to find some nice public beach not far from the hotel and walk there.

Hotel was very good, staff very friendly and helpful!!! Especially want to thank you Azis who was always interested about our stay and recommended where to go what to visit and see! Food was very good and all staff was working perfectly there! Big choice of food so it was great as we stayed 10 days! SPA has big choices of various procedure and women who did a massage and face mask was perfect! Rooms were cleaned, towels were changed and bottles of water supplemented every day! Bar girl was very friendly and nice, got for us ice cream at night! (ice cream in bar - delicious)

The staff was very nice, friendly and helpful. The food was amazing, a good selection of food and very tasty. The hotel was very clean, the cleaners cleaned the room every day, changed the towels, refilled the drinking water and were very pleasant and friendly. I was very satisfied with the whole stay at the hotel moreover, an excellent location. I definitely recommend it and thank you for your care. 😉👍  Spätná väzba

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The chef ,the hotel manager and all the hotel staff great, everyone was really nice. We want to especially thank Rona ,Meltem and Gulben who were really great, the service they gave was above and beyond. Everything was really good, the food, the service, the comfort, an excellent hotel, we will return in the future. There is no doubt that we will recommend the place.

The only thing that wasn't good was the hot tub, the water wasn't hot and when we turned on the bubbles, dirt came out, it would have been better to choose a balcony if there is the option. But apart from this little thing everything was great.

Staff were very good and smile all the time with good guidance and always ready to help when needed. Good variety of food items and very good restaurant staff. Acceptable room size

Beach was far and looked rented by another company which provide an inaccurate uncomfortable transportation, beach was not very clean, and we waited long to return to the hotel with unhappy not smiling driver, this makes us not keen to go to beach again. The hotel was clean, however may need more attention.

Room was well sized with ample storage. Shower was nice and hot with plenty of pressure. Location was great with a couple of excellent restaurants and coffee shops near by. Originally we were issued the wrong room due to an admin error but when this mistake was rectified we were given the suite as a way of apology and a late check out. Very pleased with the way this was dealt with. A special shout out has to go to the lovely Meltem, the customer relations manager, who could not do enough for her guests. When you go make sure you book a few tours through her especially the quad biking and boat trips.

Nothing really. I’ve stayed here before and wa s’more then happy to rebook

1) Very helpful and friendly Guest Manager - Melten 2) Location was great - TerraCity mall was walking distance, lots of food options close by, felt clean and safe 3) Had ample parking - we had rented a car 4) Hotel had its own patch of beach and had 3 shuttles running to the beach every day

1) Insistence on wearing wrist bands to identify customers - have never seen that 2) No English channels 3) No tissues in the room

The hotel's location was a delight – nestled in a quiet area, devoid of the noise from bustling roads. Yet, local attractions such as the TerraCity Shopping Mall and the captivating Düden Waterfalls were only a 15-minute walk away. Public transportation access does require the same 15-minute walk to the nearest bus stop, but taxis offer a swift and inexpensive alternative. The staff was remarkably friendly, accommodating an extra stay due to our plane delay for a minimal fee. Leisure facilities, including the swimming pool and lounge area, were excellent, and the bar remained open until 2 am. The breakfast was standard, and the other meals offered throughout the day were satisfactory.

However, the hotel could use some improvements. The balcony, although a lovely feature, was too cramped for comfort due to the inclusion of a pair of stools. The shower door lacked privacy, being just a clear glass. This proved to be a slight inconvenience, particularly if one wished to sleep while another person was showering. It's also recommended to consider renewing the plinth flooring in the room. The refrigerator did not function correctly either - rather paradoxically, it remained at room temperature inside while generating heat externally.

Really great place to stay for a few days with kids. It's a small hotel, but very stylish, pleasant and super clean; has everything one might need. The turkish food was of course unbelievably good - a wide variety of vegetable-based dishes, freshly made pancakes in the morning for kids, amazing coffee, and very friendly and helpful staff. It's 20 mins on a taxi from the airport, and in ten minutes walking at a leisurely pace one can reach the coast with breathtaking views, and after 15-20 mins walking along the coast, there is a landscaped area of layered canals with little bridges and sandstones, a waterfall, a lighthouse, and lots of places to eat and drink.