I recently had the pleasure of staying at Holiday Inn Istanbul Old City, and I couldn't have asked for a better experience. The hotel’s prime location is perfect for exploring Istanbul's historic sites like the Blue Mosque and Hagia Sophia, all within walking distance. The staff were incredibly friendly, always going above and beyond to ensure our comfort. A special mention to managers at reception, who made our stay even more enjoyable with his hospitality. The rooms were spotlessly clean and well-maintained, offering comfortable beds that made for a restful night. We especially loved the variety and quality of the breakfast, which offered something for everyone. Whether you prefer a traditional Turkish spread or more continental options, the breakfast catered to all tastes. Additionally, the spa facilities, including the Turkish bath and sauna, provided the perfect way to unwind after a day of sightseeing. The hotel’s ambiance was peaceful, yet vibrant, making it ideal for families and couples alike. For anyone planning a trip to Istanbul, I highly recommend the Holiday Inn Old City. Its combination of location, service, and amenities makes it a fantastic choice for both leisure and business travelers.

I had a wonderful experience staying at the hotel. The staff went above and beyond to accommodate our needs. When we found that the initial room wasn’t suitable for my mother due to some facilities, they promptly moved us to a more convenient room. As an extra gesture of goodwill, they provided complimentary breakfast coupons. Special thanks to Mr. Fatih, Redal, and Kemal for their exceptional cooperation and kindness throughout our stay. Ms Cigdom and her colleague in the café were particularly sweet and attentive. The hotel is impeccably clean, and the food services are available around the clock. I will definitely be coming back and highly recommend this place to others.

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Everything was perfect ! Especially the front desk young gentleman working the night shift, he pleasantly greeted us, helped us with all our questions and went all out to give us comfort while in a strange city to us. The other gentleman working the morning shift was also pleasant and helped with arranging taxis. AOL were polite. The spa personnel was good too. We had massages and it was reasonable priced and hygienic. Our room was a bit hot so we opened the windows during the night. It would be helpful to be able to adjust your own temp in the room during wintertime. The central heat system did not work for us. The beds were comfortable! And the service in restaurant was good. Overall a great stay in Istanbul. The location is a bit far from sultanahmed but the tramway is a 5 min walk. So it’s a decent and safe location. One stop away from grand bazaar. 15 min. To all the attractions by tramway. The room was clean and modern. We will definitely consider the hotel again when we return to Turkey.

location was near to all places of tourist attraction Room was fine but could have been spacious Extremely pleased with the attitude & courteous service extended by Mr Bektas & Mr Erdal and for both of them we will havre no hesitation to give 2each of them points of 20/10

Breakfast could have been definitely better. We being Vegetarians had no thing to eat . Everything including Bread was having eggs. One day chef gave us a plate of fried potato or something which looked like Cutlets and said the same was Vegan. However we were having doubt and when we checked again it was chicken. Fortunately we checked before eating. Would be better if this vital point is taken note of .Please advise once Vegetarian options are available so that we can plan our next reip.

The breakfast was extensive and delicious. There was a lot of different items such as cold meats, eggs, cheeses, salads, breads, fruit.etc. Really impressive!

Nothing, the hotel team led by the manager Fatih made our stay very comfortable. We were greeted by Bektas on our first evening and he was so helpful in helping us book tours. When I lost my phone at Topkapi Palace, Fatih gave some veryhelpful advice and wrote me a note in Turkish to take there. I got ithe phone back! The staff really make this place stand out. They are friendly and very attentive. I would definitely stay here again when I revisit Istanbul.

Great hotel to stay in! The staff was very welcoming and helpful, they even extended my check-out time for couple hours and helped to call a taxi to the airport. Breakfasts were amazing, lots of options to choose from. Room was very good, clean and spacious, with a nice view. Nice neighborhood.

The room got a little cold at night, but that wasnt a problem for me.

1. Clean rooms 2. Location was good and peaceful environment around 3. Good breakfast 4. Staff was very courteous, friendly and lively especially Boktas 5. Best of all high pressure hot water to wash away your days tiredness.

1. Rooms are bit small for the brand though clean 2. Bit pricey for the type of accommodation 3. Toiletries were not there but shaving kit and dental kit were provided promptly. Boktas who checked us in was very helpful. Sorry if I miss spelled the name Well in understand room size cannot be increased now but overall a good experience

The location is excellent, not too much of a walk from nearest station maybe 6 mins. Staff always friendly and willing to help ( Fatiah, Kemal, Osman, Bektaz and Erotal) all lovely and approachable and even offered us a meal upgrade for dinner. Breakfast is nice and the staff are very friendly. Bar tender very helpful and polite. Me and my wife both enjoyed our stay. Thank you to you all at Holiday Inn

The Turkish bath was out of service and undergoing maintenance. Breakfest time can be short if you wake up late. The days go by so quickly that you don't want to leave. Some floor boards and panels in sauna need the nails tapped in flush so they do not hurt your feet or tear your socks.

The staff at the property are very friendly and helpful. The facilities are modern and clean. The breakfast buffet was excellent with a good variety of food - it was fresh . The breakfast staff was very kind and polite especially Cigdem, Fotih, Umit and Murrcettin. Front desk staff were helpful, attentive and welcoming especially Osman and Bektas who helped us arrange day trip. I would definitely recommend this hotel and would stay again.

The WiFi failed during our stay

Location is excellent. Centre of Istanbul. On one side, walking distance is Sultanahmet area with all the historic attractions and on the other, by taxi, the fashionable Taksim/Istaqlal Street & Galata Tower. The triple room 504 was excellent and spacious. The double room 414 was satisfactory though shower was vey good. Both rooms were nice and clean. Breakfast was super excellent with all the vegies, fruits, eggs and marvelous cheese varieties. Breakfast made an excellent way to start the day. Compliments to all staff at reception and breakfast. Of particular mention is the excellent, well mannered and highly cooperative staff of your hotel starting with the manager the handsome Mr. Fatih (hope to see him CEO one day), the articulate and smart Mr. Kemal, the charming and smiling Mr. Bektas, the strongman and super active Mr. Endal and the vigilant Mr. Osman. The staff made our stay really memorable.

Rooms could be more spacious esp. the family and double rooms. Wash rooms had no latches from inside. Bed sheets should be changed every day. The no smoking room 414 had tobacco odor in it.