Its has one of the best location, trams and busses are minutes by walk, Otogar (Central Bus Station) is beside the Hotel. You can reach Sabiha Gökcen Airport in 70 80 minutes via bus from the Hotel. Staff was helpful, specially Mehtan Abi! Since I wanted to change the room, it was easy to do so, fast Wifi was provided, the breakfast included was good as well! Room was comfy and cozy, just while booking make sure to let them know to get a smoking free room, if u dont smoke.

It had a bit of smoke smell in some rooms, coz which I had to change room. None the less, it was assisted and staff was helpful!

I highly recommend New Balturk Hotel in Izmit! The localisation is amazing - just few minutes by walk from bus station, many many restaurants around, the place is pretty quiet, and taxis are available. The hotel staff is very nice, always helpful, and available on WhatsApp, so in case of any trouble you can get a help from them. Place is very clean, rooms are very comfortable. The breakfast is nutritious and very varied. The perfect place to stay for a business trip or city tour.

I reserved a room for my family, including an additional bed. The room was comfortable, cozy, clean, and tidy. Unlike other hotels, the air conditioner worked well, and the WIFI was fast. My family had a great time during our stay. The hotel staff were extremely friendly and helpful. They spoke English fluently, and while only a few of them could speak Arabic, they went the extra mile by contacting me via WhatsApp in Arabic, which is my first language. I truly appreciated their gesture.

Nothing so far.

The breakfast is very good, there are simple but very good quality such as the freshness of fruits and salad.

The bathroom is needed to be upgraded, small, looked old and it doesn't have space to put personal hygiene on the countertop.

The two connecting rooms were very convenient for a family of five members given the very reasonable room charge. Close within walking distance to many restaurants especially burgers and piazza restaurants. Very close by taxi to Symbol Kocaeli Mall. The gym room was very convenient and had all machines you need to keep your workouts.

The hotel overall is very beautiful - the entrance and the lobby area are having a beautiful architecture. Breakfast - fresh with a good variety. We had a double room at the mansard - with a very big (and good too) king size bad - spacious enough for the entire family (2 adults + 2 small kids).

We had added to our room a single bad - it was awful and couldn't be used. Luckily the king size bad was more than enough for us and also for our 1 night stay.

I like the hotel very much,I recommend it to everyone.

The general atmosphere Location close to the bus The staff is very helpful ihave problem with the room that solved and changed the room immediately. Thank u

Nothing The otel has no view

Wonderful 4-star hotel. Amazing value (mostly because Izmit is not a tourist town). It exceeded our expectations in comfort. Excellent breakfast. Conveniently located next to bus terminal. A short and inexpensive taxi ride to Seka Park and its restaurants and cafes next to the Sea of Marmara. Would have liked to stay longer.

The staff was especially helpful and accommodated every question and request. The hotel is nice. The restaurants in the same building were excellent options for vegan meals.

The room could use some maintenance or upgrading but it was absolutely functional and nice.