The staff was very kind and helpful, in this hotel I felt like being on an island where everyone spoke English and I could communicate with people. The wifi and tv channels selection was very good. The breakfast was awesome. The location was good, Kütahya main attractions are in a walkable distance. Moreover, the bus terminal was 50 m across the street.

Nobody answers the messages sent from Booking app, I don't know why. This would have helped me a lot to plan my visit in a better way regarding car rental for example.

The localition was perfect in the city centre.The other good thing was the staff,they were very helpful, kind and always ready for what we needed.Room was big enough and I appreciate that it was water and iron.It was also really clean.

The things I didn't like was that the room keys often didn't work so we had to go to reception and ask for a new one. The other thing was that it was a liquid soap in the shower ao shampoo for hair and body l

A very good hotel. As expected from Hilton. It is very close to downtown (5 min walk). We were alowed to park in front of the hotel for 1 night. We arrived late, an left early. The breakfest was very good and various. A very good choise for few nights in the city.

The hotel and the room feels a bit old, but it's fine. The room is very spacious and had everything I needed. The breakfast is good too. Free underground parking.

There's a restaurant in the building with very loud (but nice :)) music. Wasn't a problem for me, but be aware. The breakfast is a buffet, but there's a waiter that puts what you point at to your plate instead of letting you do it yourself. That's really not necessary IMO, unless that's a covid thing.

The hotel, located in a beautiful location in the city center, welcomed us warmly with its friendly staff during our stay. I would like to thank them.

Nothing to mention.

We had booked a room for 3 friends. One friend in a single bed couldn't sleep on a mattress full of springs. We asked to change and got an identical room with an identical problem. We asked to move again and were upgraded to a real bed for my friend. We were so grateful to the receptionist for resolving the issue and the lovely lady that helped us move. Though we could not speak the same language, we could communicate and laugh together.

The rooms for three with a fold up bed need to be looked at. Not every camp bed is uncomfortable. I suggest new mattresses are bought, especially as Hilton Garden Inn is a 4-star hotel and the mattress on these beds barely reached one star.

The cleanliness, the breakfast, the staff politeness

Changing towels and other bathroom facilites every day is unneccessary and not eco-friendly

Hilton always guarantees quality. Rooms clean, spacious, very comfortable huge bed. Breakfast great, staff very courteous. On the plus side, free parking. Recommended.

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Brilliant customer service Great food Great apartment Exceptional value for money Fantastic WiFi

Unfortunately the guests next door reunited our experience constantly shouting It is advertised as a double bed but it’s two singles pushed together which is poor

The hotel is in a nice location and it is very convenient. Also the breakfast is very nice. However, since it is in a central street and I was visiting during the Ramadan, I was woken up during the night by people playing the drums (which I then learned it is a tradition to wake people up to eat).