The hotel is very big and the structure is very good. There are a lot of food options (including separate Italian and Japanese restaurants available). The variety of cheese, fruits, main dishes, soups, yoghurts, food wise: 10/10! There are also a lot of seats and tables to choose from, inside and outside. The beach is very good but if the sea is rough it can be very dangerous for kids. The facilities at the beach is also phenomenal and toilets, showers, very clean. The bazaars (markets) for shopping are also walkable distance and there’s a lot of things to see and buy. Tours leaving from the hotel can be stunning, such as going to the Turkish Maldives (absolutely amazing!!) The goslemek woman at the beach was very kind and nice and spoke to me in Turkish (although I’m still a beginner!!)

it can get very busy at eating times and the restaurant can take sometime to add more plates, cutleries, etc The towel pick up time can be tricky, it closes at 4:30pm and it should be at least 5-6pm The toilets in the reception can get very smelly and the floor wet The beach needs more bins, we picked up a lot of trash along the beach (of course people also need morals and manners) Reception staff: they hardly speak English and it can be a struggle when checking in or asking for information Reception staff also do not tell you where things are in the hotel (remember the hotel is like a world - has everything) so you have to find out as you go through it The lift works fine but needs better cleaning The inside pool isn’t warm The WiFi is not stable at all :(

The behavior of the employees is very kind and the management is strong, very generous, and the guest feels at home

excellent

everything

All day all night snacks Sea was very close and private Very good food Staff speaks english

Wifi disconnects every 10 minutes Full of disrespectful, ignorant russians Age restricted areas (16+) are often ignored by guests with crybabies.

Really good for kids with lots of entertainment and facilities for them

Needs some TLC. Paint work and facilities need an upgrade. Food was very samey

Food available all day

Cleaning

It was great in general

Distance from the city, taxis are too much high!! & payment for transportation must be cash!!!

facilities and staff were so good, in spite of crowdedness they managed to maintain very good level of cleanliness

although I was upgraded to Crystal water world, the quality of food and its presentation was not even a 3 stars hotel.

The number of pools Activities for children The Cafe/bar in the lower lobby area

Rude staff Language barrier between staff and visitors Repetitive food every day Leaking roof in reception

People were rude if you did not speak Turkish. We were often ignored by staff. Most of the guests are locals, which are also very rude. The activities and the shows were all in Turkish, it did not tailor to tourists at All. The rooms were clean, AC worked well In the rooms. The staff would often walk into our room without notice even though we did not put the clean tag on the door. This happened twice.. our stay was only 3 nights -_-. It was a complete invasion of privacy and made us very uncomfortable. Overall, i do not recommend.