The bed was comfortable. It worked: tv, fridge, microwave, hot water in sink, and hot water in shower. Toilet worked well. I appreciated getting a first floor room when I asked.

Right before I left roaches came from behind the bathroom mirror counter. I tossed them, but still that isn't great for keeping a 5 star motel.

The desk clerk was very helpful in fixing my TV and doing what he could to fix any issues I had. Which I got his name to tell you. Evening shift plus since I'm a cat person that was a big plus all the feral cats around. Thank you for being kind to them.

The phone wasn't working but really didn't need it.

Breakfast was deliciously fresh! Hot n cold items provided in a smorgasbord fashion. The dining area kept amazingly clean. Dining Room staffer stocked & cleaned area after each quest! Overnight staff till breakfast so very courteous friendly & warm hearted. Great hospitality skills.

Handwashing sink drain a bit sluggish

We came down for the breakfast included with our room and that exceeded our expectation because of the Server James. We were greeted with a warm Good Morning to get our coffee or juice and he asked us what we would like, eggs, sausage with toast or muffin or fresh Waffle! This was a very pleasant Surprise! Keep this guy! Our beds and the room temperature were very comfortable! And I am kinda picky about both.

The TV was a little confusing to use but I did figure it out after about 5 min. If it had been much longer I would have called the Office.

The staff is amazing! They are so helpful and very pleasant. The hotel is clean! The room was clean with plenty of clean towels! The A/C was cold. The bathroom was clean! I will definitely be staying here again!

Breakfast was very good … and the fact that coffee was available 24/7 was an extra bonus!

The coffee pot in the room did not work! And extra pillows for the king room would have been better

The first 2 days were neatly clean but the 3 day they did not clean at all. I let the front desk attendance knows. But, she just gave me the clean towels I have to pick the downstairs but did not come to fix anything. The breakfast was good but every day was the same one.

Good location near I-10 and the people who worked there were very nice.

Wipe things down a little better but overall it was as expected.

Breakfast was good signing in and out was a breeze. Had a good stay.

Toilet continually ran through the night. Notified front desk upon leaving.

It is how well the staff communicated between one another to meet & exceed expectations.

Nothing