Staff was so helpful getting us a room that was on first floor and pet friendly! She went above and beyond the call of duty! Amazing, Thank youl Traveling with a pet is stressful enough and having someone help us get appropriate accommodtions was awesomel

Pet fee was a little steep, but I understand that.

The nice front desk lately that greeted us and 11pm with a smile even though it was late.

The lady that had an accent who checked us out accused us of not having enough money in our account because a card number that she was giving me was declined. I told her that I don’t have a MasterCard with the numbers she gave me and she insisted that I did and that I didn’t have enough money to pay so she was going to use the Visa card that we used for our deposit. She was going to call booking.com and clear things up but she didn’t and charged my card twice. Now I have to dispute the transaction.

We LOVED everything about this hotel. The customer service from the employees was exceptional. Everyone was so nice and kind and always went above and beyond if we needed anything. Breakfast was perfect, the room was perfect. We plan to stay here again in the future. Thank you so much for the great hospitality.

We got a great deal on our queen room due to the pandemic. I decided to stay here with my kids knowing the area since our heater was getting fixed and my husband was out on a business trip. Gorgeous place with lots of places to walk to. I have 2 littles and they love looking at bass pro shop, the ducks by the movies, and the small shops nearby. Even with the theater closed we occupied ourselves getting shoes, looking at fish, and eating too much popcorn. As a mom with two kids, I can say even at night walking around we felt safe.

Some of the staff seemed a bit rude but there was quite a few people who made reservations that seemed a bit difficult, which could have been why.

The breakfast was wonderful with the fruits and all kinds of foods to eat

I since I’m moving out of state I was really tired and misplaced my carry on bag to the airport so I was worried about that where was it but I found it the next morning

Clean, comfortable, safe. Nice breakfast and hot drinks in the lobby. Staff was polite and professional. Enjoyed our stay, will stay again.

Front desk lady called my room and said "housekeeping" kinda abruptly. She made a couple of phone etiquette errors that she should improve. She called me in error.

The staff was so helpful and friendly, even when we checked in super late. The continental breakfast had so many options and you could tell was made fresh

Nothing

We didn’t have breakfast there. Breakfast with relatives in Manteca.

Alarm clock went off at 6 am. Didn’t appreciate that. Was gold fish crackers on floor next to curtains.

Friendly staff Very clean: the room, the lobby, the parking lot Extremely comfortable beds and pillows All appliances and electeonics in the room worked properly: TV, refrigerator, microwave, coffee pot, air conditioner Clean bathroom, nice hot water and water pressure Everything was well maintained Overall we were extremely pleased!!!!!

The continental breakfast was really lacking

The room was nice and comfortable, clean, and quiet. I found everything I needed.. We had an appointment in the morning, and so we ask for a later checkout and the person on the concierge made it possible to have to room for another hour.. that helped a lot!!

I didn't get to have breakfast, I had to bring my own food. I'm vegan, I asked when I booked the room, if there are any vegan options for breakfast, but I didn't get any answer whatsoever.. so to be sure, not to stay hungry.. I brought my own food.. but since the room has a fridge, it was ok in the end. but to get an answer would have been nice...