The staff were amazing and extremely attentive. The breakfast was good, we enjoyed the omelette station. The evening happy hour was a nice addition to our stay as well. While the property is dated it was very clean and well maintained. The lock on our door needed to be replaced on the second day and the maintenance worker came right away, it was fixed quickly. The front desk staff (Isabella) checked in daily via text message simply to check on our stay. This was a great way to communicate any questions or concerns. Isabella was wonderful and always kind and helpful!

My kids mentioned that the pool was salty tasting, and burned their eyes. Not sure if that’s normal or if the chemicals were off but it did prevent them from spending more time there.

Breakfast was good. Bacon was hard to find. They had it at the omelette station so if u weren’t getting an omelette you didn’t know they had it until you saw it on someone else's plate.

I paid $29 through Booking.Com for a 10:00am check in. Embassy Suites couldn’t see anything on their end. They wanted another $29 to allow early check in. We weren’t happy but we said yes. They then said they didn’t have any rooms ready and it was 3:00pm. BTW, they advised us not to use Booking.Com and call them direct next time. They offered us a bottled water for our inconvenience. Indifferent check in service at best. They almost seemed amused that we were unhappy and having to sit in the lobby after a four hour drive

Hotel was very beautiful and comfortable. Breakfast buffet is very similar to if you stayed at a resort. There were several Breakfast options to choose from ranging from vegan to meat lovers. Cocktail bar is a genius idea along with being kid friendly. My family will definitely be staying again.

I didn't like paying for parking. I feel as though if you have paid for your stay, parking should be included especially with the hotel not being directly in the city. I know that is probably a rule of Hilton. At least make the parking between $3-5, instead of $12 a day.

This hotel was huge and really cool for my little boy and our 24 year old daughter. We walked in and he said whoa!!!! We enjoyrmed the pool for a few hours and it helped wear my son out. The breakfast is the best ive ever had, anywhere we have ever stayed. The bedriom was separate from tge livingroom/sitting area and that was great! Food and shopping was literally right out the back of the hotel! We will 100% stay here again.

There was nothing we didnt like.

good breakfast but I am lactose intolerant and would like more of those options or omelets without milk and oatmeal made without milk or lactose free milk. Check in took awhile as there were a lot of people checking in at the same time. Staff were pleasant.

We were sent an email about upgrades and we asked for an earlier check in time and an upgraded room ( we are Hilton Honors members) We received neither upgrade and at check in , we were given no options. We had friends that did check in earlier and they stated, the staff person gave them a lot of options (i.e. near elevator or not, higher or lower level rooms, view, etc)

This place was amazing from the time we walked through the doors! I was not expecting free snacks and drinks in the evening. When checked in the kindest lady at the desk helping us asked if our kids wanted to pick a toy from the toy chest. She explained everything to us very well. It was a great stay. We will come back there again.

The only thing I can think of is the carpet was ripped up pretty good in the middle of our room. Also the plumbing made a lot of noise when we or the room next to us turned there showers on or flushed the toilets. Other than that it was great!

Breakfast was excellent. Had the made to order omelet which was perfectly cooked. The two ladies behind the counter were friendly and happy like they enjoyed being there. Nice to see THANK THEM again for us

Our suite bathtub, you need to replace the plate in tub half of it is gone. This isn’t something that should be overlooked in an Embassy Suites hotel. Room 811

The staff was wonderful and accommodating. The breakfast bar and happy hour were excellent. Check in and out was easy. The property is beautiful.

We had to pay additional fee to park. I specifically looked for a hotel with a hot tub and there was one in the picture, but when we went down it was only a pool and we saw a cockroach walking around by the pool, yuck!

It was big and clean for the most part. Loved the reception from 5:30-7pm.

Their pool was closed down and that’s the only reason we got the hotel room. It was for my son’s bday party. We just wanted to swim but it was closed unfortunately. The staff didn’t tell us this. Kids got their swimsuits on and headed to the pool and saw a note on the door that it was closed. Very disappointed in that.

We absolutely LOVED how attentive, helpful, and welcoming the staff were . The breakfast is top tier ! Great location, pretty quiet . The complimentary happy hour was such a vibe. Loved the atmosphere!

There isn’t a spa as advertised. The WiFi didn’t work on the upper floors that myself & friends were staying on. You also are charged nightly for parking, regardless if you have a car parked in the parking lot or not.