Second time we stayed here. Super clean. Was asked at check in if we wanted daily room service. Thought that was a nice touch since we prefer not to get daily service, especially when only staying 2 nights. Had the same man check us in both times. Super helpful and friendly. Had the same person both mornings fixing the warm breakfast. Nice selections of other items also. This is the only place to stay when going to Payson.

The rooms were updated with nice floors in the entrance and bathrooms. The front door staff was very friendly and happy to assist. Great breakfast!

The carpets need cleaning- we had a few spots that either need treatment or completely redone. The building itself was old and the elevator situation was strange- dark and hard to access with luggage.

Very clean room & the only issue was the pillows Very very lumpy & hard to sleep with Nice very helpful staff members Breakfast was good but not very plentiful as construction workers staying there got up early & ate everything by 6:30 to 7 am

I stopped in Payson on a little weekend road trip. I've been working in AZ for the past couple of months and sleeping in a twin-sized bed. I got a king bed at Best Western and this was the best sleep I've had in months. It was so comfortable and I was able to sprawl out. The room was clean and quiet and the breakfast was good, too. I felt so refreshed after staying here for one night. Thank you!!

The breakfast had a wonderful selection to choose from there was everything for everybody. It was very very good in a knockout selection and the guy did wonderful at keeping it stocked.

The guy upstairs had a lead foot going up and down walking through his room and that that kind of woke me up a few times.

Breakfast, awesome, whole place exceptionally clean. Every person who works there are so wonderfully nice. The only place I will stay in Payson! Stephanie is the absolute best!!!!!!!!

Way too expensive, but it's the same everywhere...just hate that hotels cost so much now..that's the only dislike.

the breakfast was good. we were impressed with the selection to choose from.the location was good right off the main street. located next to several restaurants and grocery stores.

the bed we had in the spa room was not very comfortable, neither one of us slept very well that night. The bed didnt feel like it provided much support.

Staff nice, helpful. Bed comfortable.

Bathroom door warped and water damaged badly at bottom, should have been replaced ages ago. Hangers down low to floor, clothes brushed floor, had to hand clothes on desk chair.

Front desk I think Bob is awesome and super helpful. This is our 3rd stay and the only place we will stay on our future visits to Payson. Super clean front desk, eating area and rooms.

Last minute stay. Wonderful staff. The clerk was being verbally harassed when I walked in by an unreasonable guest and handled it like a pro. I was Impressed. The hotel was spotless. Breakfast was great and the bed comfortable. What more could you ask for.