The hotel was renovated since we stayed there a couple of years ago, and what a welcome change it is! The room was clean, the bed terrific, and we could open a window rather than run the AC all night. The staff were wonderful, both the check-in clerk and the woman staffing the breakfast room.

The breakfast was very sub-par: coffee/teas, instant oatmeal, 2 kinds of cold cereal, cheap/poor-quality unhealthful packaged pastries, apple and orange juice, yogurt, apples. In other words, nearly all the offerings were full of sugar and there was almost zero protein. It would not be that difficult to at least also include hard-boiled eggs, a no-brainer.

The in room coffee was good. The beds were comfortable, if a little cracker-like. I like the sheets, although one of the top sheet covers was a kind of polyester, but that was above the crisp cotton sheets. Towels were good sized and thick. Plumbing worked well. There is a walmart right across the street, an easy walk, so that was handy. Morning desk staff could get me a discount on two non prepaid rooms, which was great on more actual value for money. Breakfast was a bit sparse but one could make it happen with the oatmeal, yogurt, and cold cereal. I didn't try that version of coffee, but I heard it was good. Outdoor pool was a bonus, only one of our group could use it because we got in so late.

Check in for 7 rooms was a bit bumpy. That crew could not get a me a discount on 2 non prepaid rooms, but the morning crew could do it, which is great. The price on the prepaid rooms was a bit dear for what we got, however, the property was sold out, so I should be glad I could sleep 26 people in our group. Watch your footing walking around outside at night...although they have paint markings on them, there is an inordinate amount of short steps and curbs trying to trip the inattentive traveller.

Loved that there was an extra chair in the room. The bed was comfortable and and everything was spotless. The receptionist/manager that checked us in, we very helpful and kind. I over heard her dealing with a challenging situation that could have blown up in her face if she had the wrong attitude or her word choices were considered. The gentleman that she dealt with went away very happy, and the situation was resolved.

I'm a diabetic, so there isn't enough protein at the breakfast. I understand how hard it is to fit every single person's dietary needs when you are a hotel. I know it is great for many people. So I don't normally say anything. What I did truly appreciate was when I asked what breakfast consisted of, I was told exactly what would be there. So I didn't waste my time to run in and check.

It’s was close to just about anything you would need. Restaurants, walgreen, Walmart ect. Pet friendly (even saw a lady with a mouse in a cage 😳). Room was clean and comfortable. Pool on site with shade provided for you comfort. Fridge and microwave in room

Can’t really say anything bad about the hotel. Remember though the convenience of being on the first floor means there may be someone walking in their room above you. Wasn’t horrible once bed time came

The room was immaculate, including a clean carpet which is a pet peeve of mine. The bed was amazingly comfortable, the towels and linens were very nice. I have stayed in rooms that were comparable, but cost twice as much! And their staff is friendly, efficient, helpful, really nice! The fridge was big and COLD, separate desk and table with COMFORTABLE chairs!!

There was nothing I could find to complain about! I will stay here again!

This was a great hotel in a great location. My room was very clean and located on the ground floor with parking right in front of my door. Everything in the room worked. The fridge was on so it was cold for my food I carried in. It is close to shopping so you can walk it. They had a pool to refresh at. Did I mention clean because it was cleaner than most rooms I stay at. They had a grab and go breakfast so this was at the price point a "10" for an overnight stay

I can not tell you a thing that would fit in this box. There was nothing to complain about at this place.

The room was nice, quiet, and clean. The bathroom was clean and the water pressure was good. We did not use the free breakfast as we were looking for a bit more. I appreciate being able to get a ground floor room. The check-in person did make that change for us. It was easy to find, and in Susanville close to other things in town.

Very little that we did not like.

Staff was friendly. Parking and location was convenient. Stores and dining close by.

Indian men were cooking right outside the room doors. Bathrooms are always an issue with looking clean. Please instruct housekeeping to clean the tile grout. And think about re-grouting the tub frequently. That moldy black is just gross

Our room was specious and clean. But the highlight of our stay is definitely the lady in the breakfast room. She was the sweetest!! She brewed decaf coffee only for us, and was nice and attentive overall. We were flattered. Thanks a lot one more time! We really enjoyed our stay.

Almost everything about the the stay was great

The upper unit is not noise insulated you hear everything four people and a dog kids running and dog barking and four showers will not stay in lower unit again. Otherwise it was a good place to stay hotel can not control customer behavior