Friendly staff from check in to check out. This facility is super clean, well maintained located near several restaurants, gas stations and a super market. We were able to park right outside our room 228. The parking spots are numbered and from what I could see each room had a numbered parking spot right outside the room. The room was spacious for our stay although the toilet/shower/tub was a tight squeeze. If you need a wheelchair, be sure to get a room specifically designed for that. The bed was super comfy and the pillows were awesome with five or six provided for the king size bed, which was a bonus for us! Our room had a coffee maker, fridge, microwave, iron with ironing board, safe, two luggage stands, comfy chair, desk, two additional chairs for the balcony, three lamps which two had an outlet to plug in charger for cellphones, hair dryer, several towels, two rolls unopened toilet paper, complimentary shampoo/conditioner and soap, kleenex tissues, and make-up remover. This location also provides coffee/ tea in the lobby with plenty of sweeteners/creamers for the guest. We did not eat breakfast as we enjoy trying out new restaurants when we travel. However, I did check out what was available and even the pickest eater would have no problem eating breakfast here. Lots of choices available, hot and cold. I highly recommend this facility as they leave nothing out to make your stay comfortable. Oh and the view from our room was amazing!

I can't think of anything.

Great location Breakfast is decent and has a bit of variety (bacon, sausages, meat patties) Waffle maker for fresh waffles every morning is great Water refill station

Unfortunately a lot of the breakfast is very wasteful. Single use utensils, plastic cups (luckily at this place not individually wrapped in plastic again), paper plates etc. We ended up using our camping utensils to lower the amount of trash but it’s sad that so close to a national park, you visit to see protected nature, you create so much unnecessary waste.

Every staff member I interacted with during my stay was very kind and welcoming. Great customer service! The parking was very convenient and made loading and unloading our luggage very easy. We loved our view from the hotel room. We saw an elk and two deer from the patio. My family and I booked two rooms and asked for the rooms to be by each other. The hotel granted our wish. It was so nice to sit on the patio after a long day of activities, enjoy the view and chat with my family. This was very important to me and I really appreciated it. The hotel location was very close to to everything in town but far enough to avoid the downtown traffic. My family and I enjoyed walking to the lake. We were even able to walk to the marina from the hotel to enjoy activities around the lake.

The breakfast looked okay but we decided to eat elsewhere. It was not quite what I expected when I read hot breakfast. The rooms were clean but had a weird smell when we first got there. It might have been because the A/C had been turned off. We bought a candle and the room smelled fine after that.

Finally, a hotel that provides more than 1 suitcase stand! A rarity for sure. The beds were comfy and the shower had nice water pressure. The breakfast was yummy and plentiful. I liked that we could sit inside or on the patio. I also liked the assigned parking, ensuring we would always be close to our room. The staff was extremely helpful and polite.

Although our room was nicely sized, there wasn't enough room for our 4 suitcases to be set up in areas that were not "trafficways". I felt like we were always dodging suitcases when moving about the room. I think this could be due to us having a balcony room - the balcony doors took up space where we would have normally set up our suitcases.

Nice place, close to the National Park, friendly staff

We asked for a breakfast bag instead of the actual breakfast (we wanted to go to the NP early in the morning) which was a bit disappointing because it consisted of two halfs of a bagel which didn’t appear fresh anymore(in my case one half bagel and one half of something else), peanut butter and jelly, an apple (nice on the outside, less nice on the inside) and a joghurt. As some people prefer something salty for breakfast, maybe they should ask if somebody wants a ham and cheese sandwich or something similar instead of peanut butter jelly…

The breakfast was good; plenty of choices. The location was good; close to everything we wanted to see. The guy at the desk, was very helpful. When I told him I had lost my sweatshirt, he went out of his way to help me. We would recommend this hotels to family and friends! We appreciated the fridge and microwave; very helpful.

Nothing that I can think of.

Roomy rooms, clean, comfortable, parking spots assigned by room number, excellent well-stocked breakfast, nice jacuzzi, would recommend!

Dater balcony wasn’t private and balcony’s wood planks had nail pops, screen to balcony door didn’t slide nor close as it was partially off its tracks, price was a bit high, pool wasn’t heated-difficult to even enjoy on a hot day and evening

I thought the breakfast was excellent. There was so much variety!

We were in a room where there were people up above us. They had a child that ran constantly and you could hear him/her jumping. Late at night we heard people walking around and up at 4:30 am walking. I got practically NO sleep so I was very droopy all day the next day. The front desk told me next to ask for a room where there wouldn't be anybody above me. The front desk was super about it.

The staff were AMAZING!!! I was so pleased with how attentive & helpful in our vacation plans!!! I loved our stay mainly, because of everyone at the front desk!!! If it wasn’t for them, we would not have made it to RMNP!! They gave us cards to private tour / hiking guides, which they highly recommended Kep Expeditions (Brian) who turned out to be AMAZING!!! No exxavggerstion! In addition, I enjoyed their warm breakfast they include as part of your stay. I love how they have coffee & tea available throughout the day & night. They have a filtered water refilled in the hall, which is great! The hotel isn’t modern or high-end, but overall such a great stay & value!

The hotel isn’t high-end, do the shampoo, conditioner, etc they provide are not great quality. The AC had to be very low to feel cool in the room. Other than this, NO real issues! The above are not major issues.

Good location, clean, liked the balcony (saw the elk from it every day), quiet, beds were comfortable, staff were friendly and helpful.

The parking was like a maze. We found it confusing the first day getting to our location. We were glad we didn't bring our truck and trailer; there wouldn't have been a place to park them. We did like that they had assigned parking spots.