The staff was very nice, personable and helpful. Chris got me checked in, I arrived quite late at night and he made sure I was completely situated and satisfied with the room I was placed in. The room I stayed in was lovely. Comfortable bed, roomy shower and bathroom, and of course the basic amenities you'd expect (fridge, microwave, coffee pot). I did have a problem with one of the shower bottles falling off the wall, so I notified the front desk and they made sure to have it remedied immediately. The breakfast buffet is small, but in a good way. Simple choices that are kept at their respective temperatures, and very yummy too.

The ice machine kept spitting ice everywhere when I tried to use it, but other than that everything was great.

I love this place. Cheryl and Andrea helped me book a room. I've had a stressful week and Cheryl, Randy (I think?) and all the front desk AND the cleaning/breakfast crews have been nothing short of spectacular. Cheryl really helped me and my mom book a room. She helped me significantly when I needed it the most. Thank you for your kindness, patience, and consideration. You are a true gem in this world.

Not Applicable Hospitality is the name of the game, here. They were so good, I came straight back when I had to visit FoCo a week later.

Easy to check in and great breakfast.

I had reserved a King room with a sleeper sofa but received a call on check-in day offering an upgrade to a double queen suite at no extra cost. Since I was at a football game and didn't grasp the difference or the benefit of this 'upgrade,' but I accepted it. However, those beds were not queen-sized, which resulted in a rather uncomfortable night's sleep, especially when downgrading from a King and sharing. It was quite disappointing, and I'm relieved it was just for one night.

Location was nice; across the street from an I-Hop. Other eateries and stores close by. Room size was very good. Aditi was very nice and helpful.

It took three asks to get the safe charge reversed. I asked when I checked out and was told it would be automatic; not. I called and asked to have it reversed and that I would receive an email; not. I had to call a third time to get the charge reversed. Still didnt get an email, but the charge was finally reversed.

The room was clean and QUIET! Just what my sister and I needed! Was close to the University and the Temple Grandin Equestrian Center, which is why we were in Fort Collins. MANY restaurants were around us-some within walking distance! The staff was exceptional and even helped me find a place to repair my compromised tire! The scenery was beautiful which goes without saying in beautiful Colorado! The town was clean and beautiful as well. Felt very safe for 2 older women traveling.

The breakfast could have been a bit better tasting, BUT it was what one could expect from a free continental breakfast and did what we needed-a full belly to start our day.

It was one we had stayed at before. It’s okay. Don’t like staying on upper floors. The elevator is terribly slow.

The lobby needs to be revamped to get rid of shelves that were once stocked with items to sell the customer. Now just looks me AA dumb with big bowl of dog bones and nothing for customers. The clerk didn’t tell us how to get to the room, where to park or which way to get off the elevator. Just that little bit of information goes a long way. Why the questions of single use bottles but not about single use cups. Plastic cups provided for coffee and iced drinks. That seems to go against single use items.

Gabriel at the front desk was fantastic going above and beyond to accommodate our families changing room stays. He helped me add a room, matching a 3rd party vendor, last minute with ease.

On the 3rd day of our stay, i forgot to remove our dnd tag. While out for the day, I called the hotel to tell them they could go in our room as we were previously told it was required to have the room cleaned every 3 days. The front desk about 9:30am) left me on hold for 10 mins. I finally hung up-your hold message is a form of torture.

A fine property in a quiet location, as it’s a business district at the weekend I’d guess this is why it was quiet Convenient to visit other locations from hotels lication

Stepping into tub to shower, bottom of tub was slippery Had to use a towel to feel secure I wasn’t going to slip

The hotel is clean and quiet, and the staff is pleasant and helpful. It's in a safe area. Our room was in good shape and everything worked as expected. However, the hotel's WiFi is an unsafe open network with security that hasn't been updated in so long, that windows 11 home's basic security features flatly refused to allow me to connect to it. If you need a connection you will have to bring your own. If you are traveling long distance and need to do laundry, you should know that the facilities are broken and there is no anticipation of fixing it anytime soon. We didn't get breakfast so cannot comment on that.

upon check-in, Gabriel very kindly changed our room to one on the first floor and very near an entrance to accommodate my travel companion who has mobility issues. A bit later, when my lighter broke, Gabriel searched everywhere for matches for me to no avail. However, another one of your employees, Zak, overheard and gave me a lighter he claimed was "extra." Service over and above from both of these gentlemen. Give them each a raise.

driving through Wyoming haha