I would like to express my gratitude for the friendliness and approachability of the staff during my recent stay. When I encountered a full parking lot, the team readily offered to valet my car to the overflow lot, which I greatly appreciated. Additionally, upon my early arrival, the staff kindly checked for room availability, allowing me to settle in comfortably before the official check-in time. The view from my room was truly breathtaking, and the layout was thoughtfully designed, with excellent lighting and ample space. I also appreciated that the refrigerator is built into a cabinet, ensuring a peaceful night's sleep without any distracting noise. Overall, my experience was very positive, and I commend the team for their exceptional service.

I was grateful and satisfied.

Convenient location. Friendly staff. Accommodating. The couch in the room was very comfortable. Mountain View was great! Found out after visiting the 5th floor, there was a self-serve laundry service that I wasn't aware of. On the paper given v at desk upon check-in in, that was not listed, nor were the hours for the Placery. Didn't know how to connect to WiFi, asked and was told to just connect. Knowing beforehand would've been nice.

Breakfast was cold and hard at times, mediocre to say the least. No flavor. Yogurt with the fixings were great. Coffee, drinks, we're excellent. Exhaust fans in the shower needed. More drawer space, maybe. Thin walls, but overall, a good hotel experience. Would stay again. Overall, for what you'd be doing all week, skiing, etc great place. Maybe a small microwave would be a great touch.

The staff was super friendly, especially Jessie and John. They made sure we were comfortable and were always willing to give recommendations to make our stay more memorable. The hotel has a great location with a ski rental place and easy access to the resort, whether you walk or take one of the shuttles.

I loved this pet friendly hotel. It was great to have a place where we felt completely comfortable with our dog and loved seeing all the other dogs as well. We appreciated the short walk on the trail to the slopes and the breakfast as well.

Rooms are very spacious. 5 Minutes walk to the Lift. breakfast was surprisingly good! Complimentary valet if the parking lot is full.

Ski Storage could be better. You have to ask for the locker key. No space for ski boots in the storage. We didn’t get room service after the first night. so we asked for room service and we were told that room service is just based on request. so we ordered it for the next day. Surprisingly the room service came also for all other days. The removed the soap without restocking them again, a bit strange.

I like the location. Overall the hotel is clean. The front desk staff are nice and helpful

Staffs having meetings where guests are eating. I just wanted to relax and have my coffee with my family, but the meeting was so loud The food was okay. Kitchen staff seemed stressed. Serving and walking around like they are very late for something

I enjoy staying at Hyatt! The front desk was very pleasant to work with and they have an amazing staff. It was very clean in my room and around the hotel. I would stay there again. The hot tub in a cool location overlooking the ski resort. Hands down it was a great place to stay and didn’t disappoint me.

Location and view were beautiful! Loved eating breakfast outside on the lovely terrace looking out at the mountains! Our "mountain view" room had the same gorgeous view! All staff members I dealt with - front desk, housekeeping I met in the hallway- were very friendly and helpful! We had 2 dogs with us, and the hotel was very convenient to walking trails out the back door with poop bags and trash container right there. Thank you!

I came back to the hotel room anticipating having a ceasar salad for late dinner, which I had seen earlier on the menu for The Placery. They informed me they didn't have any, they get salads delivered and the daily delivery hadn't come in. I get it, these things happen, esp in the time of COVID. Just disappointing. My daughter ordered buffalo wings--they were OK, but no ranch, bleu cheese or any kind of dipping sauce. Very limited.

I liked the available breakfast and the absolute plus was the bar and dinner available inside the hotel. The views to the ski resort are stunning

There is not enough parking in the facility and that prevents us from going out because of the fear of losing the spot.

Room was perfect, staff was super

Parking lot! Hadnt been plowed after last snow fall, had been driven on and become a slick, unsafe area to walk on, especially carrying ski gear. No path shoveled to the bus stop.