The property is absolutely beautiful and very clean. The adult only pool was great. The lazy rivers were very nice and relaxing. We travel often and this was the quietest hotel/ resort we have ever stayed at.

The only thing that “bothered” me is that they charged $29 a day to self park in an open air lot that wasn’t well maintained. The valet parking was much nicer for $10 more. I will valet next time but feel they should not charge to self park out of respect for people already paying for their rooms and resort fees.

beautiful landscaping, fabulous outdoor heated pool, great food and drinks at all of the restaurants and pool service

absurd prices ($17 for a small plastic cup well drink at the pool?) and hidden charges, including $132 they tried to charge my cc after I’d checked out and paid in full!(later removed after many calls and emails). and did not honor the Booking.com price prepaid for the stay.

A very good quality resort, food at the restaurant/room service was excellent, food costs/service was overpriced.

Its not a beachfront resort, you have to get out of the resort and walk outside in the streets for less than 1-2 miles to get into the private entrance to the beach.

Henderson Beach resort is fabulous! Location and quality of facilities are outstanding. Access to a beautiful beachfront, fabulous, swimming pools, and a host of other amenities are all available. The staff is super helpful and very positive. Everything needed is available on the compound, although it is fun to venture out for other dining experiences. Highly recommended if one can afford this as a special treat!

I have no negatives other than I wish it were a bit more affordable, as incidentals, such as parking, beach chair service and resort taxes due add up. That said, no surprises, and truly is a treat to stay here .

It’s absolutely beautiful! The grounds are well maintained and lush. The staff is top notch, attentive and polite. The building is gorgeous and clean, excellent views, especially the rooftop bar, convenient to the private beach. Food was hot and excellent even room service was great. That said, this is an extremely expensive place to stay but man we enjoyed ourselves so much especially my 8 year old granddaughter who stayed in the lazy river pool and loved the mermaid meet and Greet. If you’re thinking about staying here and you’re not on a serious budget, do it.

It’s expensive but worth it if you can splurge.

Breakfast was great but was expensive. I would suggest eating outside if staying for a week.

Price

Great location and view. Beautifully decorated. Very clean.

I didn’t like that I got charged extra for beach chairs as it was the hotel’s private beach. Also I was talked into an “upgrade” room but had to pay more for it and I think the other would’ve been just as nice. Felt slightly nickel and dimed by these things.

Nice property and easy access to beach, pools are very nice.

Still some building going on.

This is a superb facility! Great staff, accommodations, restaurant, beach pools, top to bottom, One of the nicest rooms that I have ever stayed in, and that includes some Ritz-Carlton properties. Facilities are outstanding. Staff went above and beyond top correct the few slight problems that we incurred.

Like most places, they are a bit short staffed. This is not a surprise in the current environment. Check in was delayed, luggage was late and a couple of other trivial glitches. That being said, Staff went out of their way to correct these problems with a smile. One learns lots about an establishment when watching how they deal with problems. Nothing but positives here...

The resort is beautiful and so much history in the photos and art on the property. Location and the private beach were awesome!! Also the new pool staff, beach staff and Sprinkles staff were amazing!! Great people.

Some of the immigrant/Portuguese staff members were lazy and not great. It deterred us from wanting to eat onsite after having to get our own water and coffee on two occasions while eating at the resort. Otherwise everyone else was super friendly and great, just a few individuals were not. Also, never anyone around these folks keeping them on task.