The Front Desk Manager (Karin) and her staff made all the difference and treated us more like family, especially our two little dogs. She even helped me with the dogs, when I loaded the truck and it was too hot outside to keep them waiting while the car cooled down.

Location, it's quite loud but we asked for a room towards the back and were able to get that. Aside from that, the property is renovated and has everything you need.

Beds and pillows comfortable. Room was great!

When we reserved the room we specifically requested first floor, due to mobility issues through the booking site. We also called to insure that request. When we arrived we were told they had no notes about that request. We were on the third floor and that was that! No apology, no attempt to resolve… take it or leave it attitude. That was the check in clerk. The clerk later was very nice and accommodating when we needed an extra blanket.

I only stayed with my wife for a couple of days. I travel for work and have been on holiday for about 5 weeks. We had stayed in a Holiday In in Orlando. The front desk recommended you. We're in the middle of moving to the Ocala area. The new house is almost finished. My wife felt safe and that was very important. She alone most of the stay. Thanks for taking very good care of her.

I did notice the stove top was damaged from a previous guest. That should be replaced. All I really cared about was my wife felt safe...

Extremely clean property. Very friendly and helpful staff. I travel a lot for work and this was my favorite hotel I’ve stayed at in the past year. All the appliances and fixtures were in great condition. Very clean room and comfortable mattress. Staff greeted me every day and responded quickly to any requests. 10 out of 10!!

Nothing

Always clean and a modern updated facility. The staff is so accommodating and the property is quiet and relaxing. We always stay here when we travel to Ocala.

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Liked locatin & room very comfortable

Like lower floor - pool not heated. Room size OK- little small

The room was exceptionally clean. Absolutely one of the best hotels I’ve stayed in with my pet. Tammy the general manager, along with Alissa were lovely. So kind and helpful. I’m a journalist traveling alone for work and felt safe and well cared for. Alissa had wonderful recommendations and was a sheer joy to deal with. Talking to Tammy was like chatting with dear friend! What an amazing find among all the other hotels. Worth every dollar for the incredible service and attention.

Would like to have a small, fenced in area for dogs to potty and stretch their legs.

Clean, very comfortable bed and pillows, love that there are soft and hard pillows! Staff was super friendly. Nice open areas to walk our dogs. Lobby is open , comfortable and has a large , quality TV.

It is hard to find how to access the property from the highway! Signage is needed by the small road leading into property or by Denny’s. Coffee lids and protective bands are needed since cups are too hot to hold.The pet fee is much too high@ $25 per pet per night!

The staff was very personable, professional and welcoming. The room was very clean and had everything I needed for a comfortable stay. The bed was very comfy too. Thank you for making everything very easy and stress free!

Minor- maybe have a list of tv channels in the room. The electronic TV guide didn’t list the channels clearly.

Very clean, quiet, bed and bedding very comfortable. The room was large and easy to control temperature.

Could have had some type of free breakfast or cookies at night.