The staff were very nice! The room was nice and had all of the amenities we needed for our short trip. Our cards kept malfunctioning and wouldn't let us in our room or the side door easily, so we kept having them replaced, but the staff was always quick to help.

The walls are incredibly thin, so we could hear our neighbors loudly having sex all night and in the morning. The cards kept malfunctioning and we had to walk around the exterior of the building to the front to get in several times. The breakfast doesn't have a lot of options for diabetics so we were only able to eat it once.

Amazing customer service, very clean facilities and amazing southern hospitality! On-site General manager was amazing and friendly while we were visiting for our daughter‘s birthday. They even gave her a sweet birthday card that meant the world to her. When I say they go above and beyond they really do. The kids loved the pool and Mom and Dad really enjoyed the breakfast. All staff members that we met including breakfast and floor attendants were extremely friendly and were always asking if we needed anything. We will definitely return!

We loved everything we have no complaints

The room was clean. Breakfast had a variety and was good. My family always enjoys making the waffles, so that was good. Also, wasn't far from the concert we went to, so location, as well as price was good also.

The lady at the front counter wasn't super helpful. We would ask her questions, and she would just tell us to read about it in the folder. Not sure why she couldn't tell us what time breakfast was, or why she couldn't give us more than one card for our room, when there was four of us, but she seemed very lazy. She was nice, but not super eager to help or greet anyone.

I think this hotel should have a higher rating. They have a friendly staff, the grounds are very clean. The hallway leading to the room smells fresh as well as the room. They have a good breakfast with hot and cold choices. I was very impressed with the hotel cleanliness overall and it does have parking even though online it says no parking.

The rooms have no cable. It seems to have an antenna that picks up local channels. It seems to have less than 15 working channels. Secondly, they tend to knock on the door a few hours before you actually check out. I never understand this if we are aware of check out time, why don't they have a list of people who checked out already instead of knocking on every door on that floor.

When you look closely the hotel is a bit outdated but you can tell they try to keep it nice. Overall it was acceptable.

The beds are good for a nap but we all woke up every morning of our stay with back pain because the beds were so firm. We would wake up multiple times a night complaining of body aches from the bed. Also, the coffee for the coffee makers were purchased in the wrong size by the hotel or something. They would not fit in the slot no matter what we tried.

We droved from Ohio. Leaving a 0600 Saturday morning and driving straight to the hotel. 11 hours. From the moment we entered the parking lot, checking in, the warm cookies and cold lemon water was refreshing. Very clean lobby and the receptionist was very friendly. Our room was very comfortable and the bed was comfortable. The breakfast staff was friendly and the check out quick. I will definitely recommend this hotel.

Nothing

Staff are amazing! Shay (?) who works the front desk and was filling in for the breakfast staff is so friendly! Also, Deshantey, new Assistant Hotel Manager is very professional, calm under pressure and so sweet and friendly! Because of these two team members we will stay here every time we come to Atlanta to visit our granddaughter. We’re from Wyoming and these ladies treated us like their family! Thank you so much!

Facility was exceptionally clean. Staff was friendly and helpful. Breakfast choices were wonderful, and the hours for breakfast were extended far beyond any hotel I've ever stayed at, which was appreciated. Beds were comfy, and the bottles of shampoo, conditioner, and lotion in the bathroom were bigger than what other hotels have offered. They were accommodating with early check-in, and the noon checkout was later than most hotels I've stayed at. Price was reasonable. All around, very pleased.

Everything was wonderful. No complaints.

The location was great! We were in town for a concert and this was not too far from the auditorium. The facility was nice and the breakfast was good. We were staying for two nights. The first night we came back from the concert and ran out to get some snacks at a convenience store down the street. When we came back the fire alarm was going off they were evacuating the building. There was a fire in the building and they called the fire department and they came it took almost 5 hours for them to find the source of the fire give us the ok to go back to our room. Our room and clothes smelt like smoke and they had opened the windows in our room to help clear the the smoke out. The hotel did only charge us for for our second night that we stayed there which was much more restful. Overall the hotel was nice and convenient to Atlanta and a decent price.

The room was very pleasant, clean and good size. The breakfast was very good indeed with both hot and cold options (coffee was very good unlike some places). Staff were very pleasant and helpful as best they could.

Sadly the swimming pool was not available and we booked based on there being one to use. We were never advised it was not in use prior to payment so we could seek elsewhere. Please be aware this is an older construction hotel and the floors produce a lot of noise from the room above - this affected our sleeping. Great they have laundry facilities, shame no change at reception!