Location! Atlantic Station with shops and eateries across the street. Enjoyable walk!

Parking is very expensive! If you’re staying on the property you should not have to pay! Would be nice if breakfast were available until 10am (at least). We are from California and every morning we’d miss breakfast because it shut down at 9:30am.

Super friendly and helpful staff. The people on duty Sunday afternoon was exceptional. They need promotion and extra help. Clean and comfy room.

Vent fan on adjacent roof in dire need of service.. Skull numbing deep grumbling noise The GPS position and Google image seriously needs an update. You need better organizing of available managers to assist staff with on site issues. A foyer long line of people trying to book in is unacceptable. Managing traffic near entrance was non existent.. This is a Hilton... sharpen up please.

The staff was FANTASTIC. Shaun Lee, the front desk attendant went above and beyond to accommodate our needs. Fresh sheets, finding us what we needed and his general demeanor. He was a Breathe of fresh air. Thank him personally for his patience with the many kids we were traveling with. How employees treat children speaks volumes about someone’s character.

I think the 4th day cleaning policy is simply unhygienic. No trash bags, no trash valet. Unacceptable. Having to request sheets to change them ourselves, unacceptable for 300 dollars a night. Also the bartenders are not on the same page. On Friday last call was 10:30 on Saturday it was 10pm. We RUSHED back to make last call to be what seemed like a burden. Please BE CONSISTENT. We do not care if it’s 9, 10 or 10:15 BUT IT NEEDS TO BE THE SAME EVERY DAY AND POSTED.

The location was very convenient, the facilities were clean and top notch. The staff was exceptional; when we checked in, our room wasn’t ready (like most people’s at the time - there was some delay with room cleanings). The front desk staff went out of their way to help make accommodations and store luggage so we did not miss out on our scheduled activities.

The doors weren’t as sound proof as preferred; if there was a lot of traffic in the halls, you could hear it.

The room was excellent. Loved the breakfast. The staff was fantastic.

There was confusion over the room rate. Embassy Suites had a different rate than Booking.com and didn't notice that we had gone thru Booking.com.

The hotel is beautiful and right across the street from shopping, restaurants and a huge target. The room was nicely sized for all of us and housekeeping made sure to stop by to drop off extra bedding before we even had to call down for it. The breakfast was excellent! Yvonne really made us feel welcome and made sure we had everything we needed. The made to order omelets were so delicious and the cook was very friendly!

The person who took care of us at check-in was polite but didn't tell us any important info, such as what time the evening reception was (5-6:30pm) or when breakfast hours were served (6am-9am). When calling down to reception to find out pool hours(closes at 10pm), no one answered at all. The pool was nasty. You could clearly see the discoloration of the water (it was greenish) and the smell was past a strong chlorine smell to bordering on straight sewage. Plus, it was freezing cold. I did not want to swim for fear of getting a flesh eating bacteria.

The hotel was very contemporary. It was different from the normal Embassy suites that I am used to staying in. It did not have the normal atrium as the others do. I like the newness of the hotel. My room had the sliding shower doors which I love. I don’t like rooms with shower curtains they seem to hold mold. The staff was very accommodating and friendly.

I had the king suite. I felt it was on the order of a regular hotel room and not a suite. If I had booked a king suite with the idea of having the two separate rooms I would have been otherwise disappointed

The breakfast was delicious and the dining room very clean. The room itself was large and comfortable.

The hot water in the shower was not hot. It was warm, but I was not hot. The sink drained slowly.

Great location in midtown. Close to Atlantic Station with lots of food and shopping options and close to IKEA as well. There is parking on site and the inside is clean and fresh. Our room was great with a separate living and sleeping area.

Breakfast was chaos. There was still easily 30 minutes left before breakfast was over and all the fruit was gone, most of the pastries were gone and there was a long line for the omelet station.

Breakfast Buffet was wonderful.Very clean and quiet with Spacious Suites.I love the safety feature that you must use your your keycard to access your floor.I was traveling with teen girls and safety is of upmost importance to me .We were close to Atlantic Station,Alliance Theater and the Fox Theater.We went to an event at each of them.On our checkout date they said the Hotel was full but I only saw a few ppl in elevators etc.This is surrounded by beautiful condos or apartments. I enjoyed looking out the window in the morning see ppl run or walk their dogs.

Ask for extra washcloths ahead of time if you need them.It took a bit of time for them to bring them up on our check out day.