Staff members Ryne and Karolina were so courteous and helpful. Very much appreciated their friendliness and kindness. The gardens and pool were always clean and well maintained. Beautiful reception area.

Beds were a little soft but overall facilities and staff were great.

This resort was perfect. We arrived from a 16 day cruise and took the local bus. We arrived at 8:30 Am and although we were advised they could hold our luggage we were surprised by being able to check into our room right away. This was a big bonus. The room was basically a nice studio with full kitchen facilities. On Friday night they had a little show followed by the fireworks. The location of the hotel is perfect especially if you want to get around by public transport as the bus stop is right outside. We used this to travel all around the island. to get to excursion locations.

We moved to the Waikiki Marina Resort at the Ilikai from a room at Ilikai Tower. We had a week in each, as this was the cheapest option over the New Year holiday period. The move went smoothly and we were able to check in early to this room. We were pleasantly surprised by the room, which was on the third floor and considerably cheaper than the one at Ilikai Tower. It was very comfortable and the kitchen was well stocked with pots, pans, plates, cutlery etc. The kitchen was invaluable to us as food and eating out is extremely expensive in Honolulu!

The first couple of nights we found the air-conditioning unit very noisy. Reception sent their maintenance man, Dave, to check this out which he did. This made a big difference and the unit did not rattle as much; the key is to turn the 'money saver' button off so that the lights are both green. The air-con then stays on, without switching itself off.

clean, spacious

someone was smoking on their balcony and so cold smell smoke coming to the room. I was with kids so didn’t sit well with me

Friday and Sunday shows in the Courtyard. Proximity to beach. Friendly and helpful staff. Size of room. Dave's Ice Cream in the Lobby. Mini market in hotel lobby. Provided beach towels.

No housekeeping services. Clean towels only after 4 days. no fan in bathroom for towels to dry during the day. Had to take out own trash. No dishwasher. Cost for parking was high. Conceriege services in hotel knew very little about activities in Honolulu and Waikiki beach..

Room was nice big pull out coach. Being supplied cleaning supplies was a very nice bonus. Centrally located great access to beaches.

Only real issue on the Saturday night of our stay another visitor was drunk playing loud Rap music and arguing with someone. This lasted until about 1 in the morning we had an early 630 start for snorkeling. Not getting a good night sleep put a damper on our tour.

very clean

wasn’t notified price went up n was charged more than my booking was for

We enjoyed our time on Oahu staying at Marina Resort at the Ilikai. Very comfortable room. Great breakfast. We had a late lunch one day and enjoyed it as well. Carolina was very welcoming on our arrival. Ryan was also helpful with assistance retrieving the forgotten remote for our Firestick. We will do it again should the opportunity present itself.

I should not have forgotten the remote for our Firestick.

Location was great. It was in the middle of Ala Moana shopping plaza and Waikiki area so you can just walk to these places. It was also next to the Hilton lagoon (great for the Friday night fireworks) and walking distance to the beach. The staff were also great, especially Carolina, who was friendly, helpful and lovely. We would stay there again.

The rooms and bed were much smaller than I expected. The photos online made it look bigger. But it was good enough for us.

Staff were fantastic. Walking distance to Ala Moana. Beach was close and great swimming. Dave's ice cream shop downstairs was a hit with the kids! Great entertainment on some evenings. Bus stop right outside.

Were not able to access the gym using our room cards, but we should have asked about this at reception in hindsight. City view rooms a little noisy.