Great staff at check in, quick and easy as I had already made my reservation online.

The hotel doesn't have an elevator and I can see that being a problem so some of their guests. I was able to haul my bags up to the second floor, though I can see how might be a problem for some. To be fair, there might have been rooms still available on the first floor, but I wasn't asked if the second floor would be a problem for me.

The bed was comfortable and the room was pretty quiet.

We were put in a room smaller than the original reservation. The bathroom / shower area was smaller than expected. A little cramped for 2 people. We were not informed about the smaller room at the time of check-in. We were pressed for time to check in and get to our event so I could not risk trying to change rooms.

The hotel is clean and very close to the airport, about 5 or so minutes. The staff at the reception was very kind and accomodating of our request to be placed in a room at the first level. We called about our request a day before our arrival and it was given to us without hesitance. They serve breakfast from 530 am to 10am. That was awesome and saved us a little bit there.

None.

This hotel felt more "homey" than others. Small room, quiet and comfortable. The pool looked nice and clean, although we didn't use it because we didn't take swimsuits thinking it was outside but it is actually indoors. The staff was very kind. The older gentleman in the morning had a warm smile everytime we saw him and was very helpful.

There was a problem created by a third party in regards to my booking. No fault of mine or Best Western. But it was going to cost me or Best Western. Best Western took the high road and took the loss rather than let it fall on me. I am so grateful and appreciative. Not many businesses still put the customer first, Thank you.

Everything was perfect.

It is clean and comfortable. The breakfast is good.

When I arrived at the airport, the property had its phones off the hook. I had to pay a taxi $20 cash to take me the block to the hotel. It was annoying because I had called earth in the evening and the employee had told me the shuttle would be running at the hour I arrived, I just needed to call.

Very close to the airport. Great staff especially Josh. Our large group was given permission to use the conference room for 3 evenings of our stay. Also, bottles of water were given complimentary at the check in area. That was very much appreciated!

everything was great!

Rooms were clean , staff was friendly, The breakfast was excellent. Location to airport allowed me to turn in rental car and walk back to hotel.

Room and hotel were nice at the price point.

Stayed 4 nights and no one ever came and cleaned my room or gave me new towels.

Easy to get too, friendly and helpful staff. The breakfast was diverse and well stocked.

Air conditioning in the room was cranked on full when we arrived. It was freezing cold in the room. Also, the room had no exterior facing window, which was a bit depressing