Yes, there were plenty of towels in the rooms, and the poolside loved the clean room. I loved the view by the river. The bed we're so comfortable, so close to the zoo and right off the freeway. Easiest check in slept so good I missed the free breakfast during our stay. But know where to stay next time our visit.

The pool need alot more chlorine my son said it smell like pee before going in the pool. Still smelled while swimming got out smelling like pee also hahaha. The hot tub was perfect until the bubbles stopped and seen all the dead skin cells hair and toe nails floating around. I don't even want to know what the white egg like yoke substance was I hopped out Immediately. Just bad timing I guess I'm pretty they clean both. Because someone was there checking the Chlorine levels. But I'm pretty sure alot of other pools and hot tubs are similar

Breakfast was okay, the dining area definitely was not big enough for the amount of people that were staying. We almost didn’t have a place to sit down and actually eat. There were so many people with such little seating we almost felt rushed to eat so other people could sit.

Overall cleanliness could have been better, I feel like walking through the lobby/hallways/in the elevator, there was always something on the floor.

The property was wonderful. Cynthia at the front desk was awesome. I spoke to her on the phone and was able to meet her when we arrived. She was so friendly and was able to meet our needs. We requested a cot for my granddaughter and extra towels. They were brought up to our room right away. This hotel has everything from a great breakfast which included eggs, sausage, biscuits and gravy, waffles and fruit. Literally, something for everyone. It has a shuttle, Indoor pool, rooms were clean and the adjoining room was awesome for my family. Great views along the river. The location is amazing. We were able to get to the zoo quickly. (i think it was 6 minutes away) There are great restaurants nearby. We ate at Quaker Steak and Lube. Our kids loved it.

The hot tub was broken and we were told that it had been broken for awhile. The parking is really not good. (Not sure there is anything that could be done about that though) With having 3 hotels and a casino there, you had to park far away for the entrance of the hotel.

The room was clean and comfy . Housekeeping was excellent. Good location to the zoo, which was what we wanted .

On arrival we asked about the laundry facilities. The machines only took quarters . The front desk didn't have any and the manager had already gone home by 5pm. The front desk told us to get change from the casino or the hotel next door and assured us they would have quarters . Well, the casino doesn't deal in quarters or the hotel next door. The front desk staff could not have cared less . Munching on crisps , lapse attitude . Very disappointed. the following day an older lady was on the front desk and she was excellent. The younger staff need better training !

We liked that it was right on the river and the pool opened up to outside. My family also enjoyed the hot breakfast.

However, when requesting a blanket and pillow for the pull out sofa sleeper, we were told somebody would be up to our room with the items shortly. No one ever came! Room would have been worth the price if it had been facing the river, but the pool to outside made up for it.

Nice spacious room and good view. Felt like we could keep windows open because there was nothing but river looking back. Clean and quiet was very nice for a good night's rest.

We were on a whole different floor from our other group members which was not close as requested. Breakfast was fine but could've been better.

The location was very close to all activities we planned to visit and access to the highway system was very easy. The continental breakfast was good. The people at the front desk were very friendly and helpful.

Room service consistently did not supply us with the correct number of wash cloths to meet the number occupants for the room. We needed three, but she/he supplied only two upon cleaning the room. Other than that, everything else was fine.

This hotel was great. I was coming from a bad experience the prior day with the comfort inn at/by the zoo. I asked the gentleman at the front desk if I could check in early. It was before 11am so my hopes were not up. To my surprise the gentleman was able to get me into a room and check in way early(normal check in is 3pm). I was so thankful as I had 3 kids with me and food that I had purchased the day before that would of went bad if left in my car and not in a fridge. This hotel was only $20 or so more a night than my other poor choice of a hotel comfort inn at the zoo. The hotel was way better too. It had a nice big pool/hot tub, connected to the Ameristar Casino and had a good breakfast every morning. I definilty recommend this hotel when going to Omaha NE to visit the Zoo.

Location couldn’t have been better. Right off the interstate and we were on a quick long road trip.

Nothing that I couldn’t live with. We are from Texas with strong hospitality and once you go north of the Texas line you tend to find colder, not friendly people. Again nothing you did just the area. We however, made the best of it and thoroughly enjoyed it

Our room was clean and ready for early check in. Staff was very friendly and helpful. The river view was amazing. Location was perfect for the activities we had planned. Breakfast was great, hot and fresh. The pool was spacious!!

The air conditioner fan wouldn't stay on in any of our rooms. There should be a fan always on option. Parking was hard to find when coming back at night because of the casino next door.