Always clean lobby and room. Good location for shopping and eating and entertainment. Good value and breakfast was really good - nice to have a hot breakfast especially in the winter. Staff was pleasant and helpful.

Hot tub was not working but didn't really need it. Otherwise everything else was good.

I liked everything about this hotel. The room was well lit and beautiful. Everything worked wonderfully. Staff was exceptional. I got a room with a spa tub and it was amazing. The tub was clean and had very easy instructions to follow on how to use it. I would definitely stay here again.

The outside may not look so pretty but inside my room was perfect. I love how clean and decorative my room was. The room location was perfect, I loved how I can look down over the pool from a small balcony. The bed was very comfortable as well as the pillows.

The remote wasn’t working which I didn’t complain about because I had my phone and laptop. And the room smelled of very strong chlorine. I sneezed throughout my stay, had runny nose, and stuffy nose. Every time I left the room my nose felt better and I wasn’t sneezing. So the room cleaner just needed to ease down on the Clorox or whatever they used to clean the room because it was way too strong.

I used to stay here when I was a kid for bday parties- it was formerly the Amerihost inn. it was very nostalgic and comforting. The staff was accommodating and very friendly and helpful. we will definitely stay here again. thank you!!

The room was clean and stocked with toiletries and towels. A microwave, refrigerator, and coffee maker were also available in the room. Coffee and fresh fruit were available 24/7 in the breakfast nook in the lobby area. Good assortment of cold, hot, bakery items with milk and juice during the breakfast hours.

The pool water was very cold and the hot tub was non-operational. It appeared that the hot tub had been that way for awhile. The pillows were not as soft as I like.

The Hotel was very nice, the staff was very courteous and always smiled and greeted you when you came into the building or just in passing in the Hall. Breakfast was good as well. If in the area again I will not hesitate to stay here again.

They charge you for the safe in the room and IF YOU ASK, they remove it. Not necessary......the pool is freezing cold...clean but nobody wants to use

Heat the pool

Breakfast was good...wide variety of food. Room was comfortable. Close to tourist sites. Liked having frig and microwave in the room.

Hot tub was out of order. Key cards didn’t work very well at the rear building entrance (several guests had the same problem).

Breakfast was great…all you needed! It was easy to get downtown from this location.

A number of guests didn’t like that the hot tube was not available.

The peace and quiet, the breakfast, and the general cleanliness of the facilities.

The vending machines wouldn't accept money to buy anything.