room was clean.. no stains on the furniture or carpet.. a/c worked great!.. every one was verrry friendly and always smiling.. they were accommodating even brought the plunger up to my room late one night because i had 3 kids & couldn’t leave to go get it.. housekeeping came every morning to ask if i needed towels or washcloths.. breakfast was pretty good except the milk was sour..

first night the sink was verrry slow to drain but maintenance came first thing in the morning & unclogged it.. needed to hold the handle to flush the toilet which caused it to get clogged.. i should have gotten a heads up the pool was not available.. was told the filter didn’t work.. kids were disappointed.. also the fitness room was under renovation.. feel i should have gotten a discount on the room for not having use of those..

Clean rooms and friendly staff. We didn’t get to swim because the weather was bad! I don’t know if the pool was even open at all though!

Had to wait at the front desk for someone over 10/15 minutes! Which led to an old couple requesting a refund!

The hotel was super close to the mardi gras parade route, the staff was extremely nice and helpful, and rooms were nice and clean

The pillows were not very comfortable they were pretty flat and the beds were a bit hard, plus the continental breakfast was closed until 8am on Saturday but because we had to be in New Orleans early the next morning we were not able to receive the breakfast that was included with our room

Staff was great. We had 2 small dogs, friendly with them. Greeted them also. Room was clean, bed was great

Room was clean, but didn't feel clean. Didn't care for the coffee in the room.

breakfast was great. Had a hard time finding the location even with a GPS. Houma, La streets not lit up, and street signs not visible very easily.

Location

Yes,Michelle at the front desk was the greatest with a wonderful smile 😃 and she made sure we had everything we needed.

The bedding in the room didn't look fresh but I sprayed it down

convenient to where I needed to be

SEVERAL vehicles were parked in two spots. This is already a small lot. seems like something could be done about that. No reason for those vehicles to take 2 spaces!

Location was good I didn't get a chance to catch a breakfast only actually stayed one night because of the hurricane

Everything was to my satisfaction I have no complaints about anything I wish I could have completed my stay

The beds was comfortable, the room was clean, it was perfect for my family and I can express how amazing the employees are very great customer service.

It was a great stay, when I checked in the gentleman at front desk was very kind he asked which floor i preferred and and made me laugh enjoyed the fact he had a sense of humor. When I stopped at desk wanting a few more packs of coffee it was quickly provided.

Easy access

Limited parking in front. Then you have reserved parking for disabled and service men and women. Coming in late at night was scary because I had to park furthest from door. Also there feather pillows on beds. If someone was allergic it would not be nice. Also feathers kept picking me through pillow case. Uncomfortable!