The staff at the location were the best that I've seen at a hotel in a long time. She was very helpful and kind. You can tell that the hotel has many upgrades. The popcorn and lemonade at the front lobby were a nice touch. We liked how comfortable the beds were, but the pillows not as much.

The cost is high for the age of the hotel. They have done many upgrades to the hotel, but you can definitely tell that it is an older hotel. You can hear those in the other rooms.

It was clean, ice machine worked well, air conditioner worked as expected. Room was very nice. Location was excellent! Enjoyed the complementary breakfast. We also liked the close proximity to restaurants and bars. Fishing was available as well.

Odor from the standing water was a bit foul, especially in the evenings.

Clean, very friendly staff. Very nice one night stay for a wedding. Elevator wasn't really working but there were stairs so it wasn't a problem for a room on the 3rd floor. Those who need an accessible room should get a first floor room or verify it's working.

I don't have any real complaints other than the elevator which wasn't a big deal for us. They are renovating sections of the hotel but it didn't impact our stay.

The rooms have been updated since my last stay and I was pleasantly surprised. The air conditioning unit was very noisy- But that was my only complaint- Also, I wish I had thought to ask for a room on the 3/4 floor for a better view. All in all - decent place for the money over July 3rd weekend

A/C super noisy

Extremely clean, friendly and knowledgeable staff, convenient to everything.

The bedding and especially pillows need an upgrade, bad quality, uncomfortable, some pillows smell of sweat from other people. Yuck. Also, it’s time to add an option for an Internet streaming .

This our “go to” spot whenever we visit the area. Love the facility, location, staff and the pool and hot tub are awesome. Always clean, always friendly, always a great stay and love it that we can bring our fur baby along. Short walk to all the great bars, restaurants and cross-island bike/walking trail.

nothing

Quiet area close to food outlets and very friendly staff. Alice was a brilliant worker at the front desk Who went above and beyond to help us and make us comfortable and always there with a smile and a chat

Nothing

Everything across the street and conveniently.I like that they remove carpet out of room. This is not my first time and won't be the last.

Check-in should be 3pm. My additional day was costly for Saturday.

Location is great, super close to very good restaurants and in the middle of everything there is to do. Breakfast was great (cereal, make your own waffles, juice and coffee, sausage, fluffy eggs, sausage gravy, toast/biscuits English muffins, yogurt with toppings etc). Staff was super accommodating, room was super clean, grounds were pretty well maintained.

This is our “go to” spot when we visit Kent Narrows. we always appreciate the great staff and facility. Pool and hot tub are great and we love it that they are pet friendly. The breakfast is always good and well maintained. Proximity to the bike/walking trail is a bonus!

Nothing