The location was very good, close to downtown Northampton. The rooms were large, very clean and the bed was quite comfortable, as was the bedding. A very pleasant surprise was the reception room with a huge fireplace and a blazing fire, comfortable chairs and tables, plus books and magazines and interesting artwork. The breakfast options provided were quite good and more varied than many chain hotel offerings.

The room felt little empty and spare. The floor was bare, not even a small rug at the door to wipe our snowy shoes. We therefore tracked snow into the room when we arrived, had to clean up water on the floor afterward. It also needed one more table or chest of drawers, there was plenty of room for one.

This very pleasant 2-star hotel is conveniently located on a quieter side of Northampton and is our favorite place to stay when in the area. The rooms are very spacious and clean with a crisp, unfussy vibe. The bed and bedding are comfortable and the heating/cooling was easy to use and efficient. The quality breakfast was perfect and the breakfast room was calm and spacious. Parking is super convenient, right at the building.

If you're light sensitive, like me, don't forget your eye mask. You're going to need it. The blinds just do not keep any light out. There's a constant nightlight in the bathroom light switch. There's a green glowing light over the heating/cooling unit. The smoke alarm has a green flashing light. And, the bright hallway light beams in on the side and underneath the room door where there is considerable clearance. It's also not soundproof, but fortunately, whenever we've stayed here, we've found the guests to be considerate of each other.

We loved the ground floor room and that we could park right next to our room. We were there for work and had to load and unload many items from the car. The room was spacious and the neighborhood was quiet even though it is close to downtown Northampton. It is convenient to King Street and Route 9 both a plus. The breakfast bar was wonderful with many healthy options. You are left peaceful for breakfast in a quiet and attractive space. Sometimes a few extras ran out that were advertised as being available on a 24 hour basis. The beds were soft for my taste, but the bedding was lovely and cozy. The room was slightly dusty under the beds and we both had allergic reactions, maybe to the air/heating system stirring up the dust?. That was really the only negative. We loved that you could open the windows! The staff is helpful both upon arriving and throughout our stay. (5 days) Two days after getting home I realized that I had forgotten some small but precious items in a drawer. I called the front desk and they knew instantly what I had left and had it in hand to describe it to me. I know it will be waiting for me upon my return. All in all a wonderful place to stay if you need quiet and peace and access to the wonderful area it is in.

We were informed that cleaning would occur after three days, but it never did. We left the room hoping to come back that day to see a difference, but there was none. I think if we had called and asked specifically, it would have happened, but it was a point of confusion for us.

It’s a couple of minutes walk to Smith college, which is where I wanted to visit. So try location was perfect! It was clean. It was cozy and really lovely! They’re very forcible about cleaning timings. They have board games kept there for cold evenings.

1) The breakfast was all cold food…even the boiled eggs were refrigerated:) Also identical every day. 2) I’d gone to visit my daughter at Smith so got me it was perfect… but that street really needs to get some lights. It’s so dark getting to the hotel.

They were very nice overall and helpful. I was really happy that I was able to bring my dog, and they do have a pretty decent area in the back of the hotel for a walk. It's also a nice safe neighborhood for walks. I wish they had a small rug in the room; the floors are all bare. I understand that is easier to clean, but less comfortable for a dog. Glad I had brought a pet bed along. Room very clean though and staff nice. Main room of motel has a nice fireplace (not lit on first day which was disappointing) that was lit for breakfast (which was not extensive but really well done).

Wished they had a throw rug for the dog. Considering you pay an extra cleaning fee of $35 for a pet.

I didn't even realize there would be breakfast, so this was a pleasant surprise! It was self-serve, and more than just a continental breakfast that you see at most places. Example: I made myself a bowl of Greek yogurt with all kinds of toppings: fresh fruit, granola, flax seeds, dried cranberries. There were nice touches like hard boiled eggs, mashed avocado to make avo toast, and lots of condiments. The coffee was also really good, which is unusual in my experience. The breakfast area was quite nice too, and there is a large fireplace (although it was not going the morning we were there). The staff were very friendly, everything was super clean, and the rooms are a good size, well appointed, and have nice beds.

The website didn't really give an idea of the layout of the place. But I did learn from reading other reviews. This is really a motel set up, behind the large brick historic building. The photos and description should really reflect that better. The staff also didn't tell us that patrons are welcome to make a fire in the fireplace (the reception and sitting area are unstaffed after 8 pm). Another patron told us about this and we did end up having a nice fire before we went to bed. There are no signs about this either, so I would imagine most people would not realize this is an option. The floors in the room were quite cold (no carpeting - which is fine), so I would bring fuzzy socks or slippers if there in the colder months.

Breakfast was great - a simple, but elevated continental. Appreciated things like vegan and GF options and good local coffee. King bed was comfy and the place was clean.

Mini-split heater didn't come with instructions and wasn't functioning properly so we were a bit cold, but as soon as I mentioned the issue in the morning, the handy person was sent to address it. Prompt service with an on-site handy person is always appreciated.

Good location, interesting breakfast offerings ( Greek yogurt with various toppings including fresh strawberries, chia seeds, coconut, dried mango…) Really liked the drive up to your room parking.

No caffeinated black teabags offered. Room servicing was said to be on request yet someone came into our room unrequested. It was confusing. Please stick to the rules you set.

The location was great and the room was very clean. The bed was so comfortable. Breakfast had great options and there were cookies out when I checked in. The staff was very friendly and helpful. There was plenty of free parking.

There was no carpeting in my room, and I'm guessing that was true for the room above me. I could hear all the comings and goings of the guests upstairs from me. I was also in the unit next to the staircase and could hear folks using the stairs.

Comfortable and convenient. Appreciated that my kitty could stay with me. Tasty breakfast before heading on the road again. Also there late night check-in was very easy for a tired traveler, and their communication was excellent throughout booking and checking in - get an A+ for responsiveness!!

Noise from other rooms can be audible and from the second floor if someone’s thumping around particularly heavily.