Very clean. Nice people. Very happy, other than check in/payment. Wouldn't stop me from going there again if the occasion arose.

I booked two rooms, but wanted to split the payment for them when we checked in (one to our travel companions), even though I put his name on the reservation for the second room. Also, I booked two rooms and they were at complete opposite ends of the hallway (literally). Seems like if you book two rooms at the same time (same reservation), they would be together. What if it happened to be our children? I'm still watching my credit card to see if I get charged for both, even though my buddy paid for his room when he checked out. One Room payment went through, the other is still pending on my credit card (checked out 4 days ago).

The price was really good and the room was very clean and nice the king size bed was very good! The staff was very friendly and helpful!

The continental breakfast wasn't that great not sure if it was because the time that we got there we arrived at 9:00 and they said they go until 10:00 but they were limited on how much food they had out. It was a Sunday morning. They're egg and cheese burritos seem to have no flavor.

The property was fine. breakfast was good.

when we checked in we were given the key to a room that was already occupied. we walked in on a couple. very embarrassing for all of us. we were assigned another room but not so much as an apology from the staff.

Front desk clerks were personable and professional, the room clean and roomy and very quiet and it was a great location for my activities. I did not use the restaurant.

I originally planned to stay three nights but unfortunately had to cut my stay short. Still, I was charged for three nights and I am in the process of trying to get a refund now

The hotel is very clean and the staff work hard to keep it up. The pool is a good size and can hold alot of people.

The cook didn't show up for work for whatever reason so no hot breakfast. They should train someone else as back up so the guest dont have to suffer. It would be nice if they could extend the pool hours for adults only from like 10pm to midnight-1am.

Was a nice place to stay, we really liked the pool area and the surrounding's having the big atrium area around the pool to hang out and relax.

The only negative would be the toilet in our room didn't flush very good and filled up very slowly.

good location for enjoying Alpena

just one thing to suggest… please stop using plastic and styrofoam for serving breakfast…

Good shape for a little older facility. convenient to all, park across the street, downtown a mile or two. Large indoor pool and recreation area.

Pool and recreation area dimly lit, but overall not a big deal.

The pool area was amazing. The room was decent but there were stains on the comforter that made it look unappealing. The bed was not comfortable as we could feel the springs in our back. Pillows were not good either.

Location

The front desk clerk was out smoking while I wait at front desk for 10 minutes. Herself and and other employee acknowledged me and gave me the hold on sing as the continued to smoke and conversate. I thought it was very rude.