Staff was great! Room was clean and comfortable.

We called the front desk because there were a group of thugs outside beating someone up. The front desk woman was so amazing and handled the situation perfectly by immediately alerting the police. Dealing with the thugs threatening us though was unacceptable. This is supposed to be a family friendly hotel but it certainly wasn't that night. Again, the night worker was great and handled herself with poise and grace. Much respect to her!

We got a 2 queen suite. We liked that it was clean and the beds were comfortable! We had 2 great nights of sleep. ( There was actually 4 of the each- washcloths, towels, etc. - most hotels only put 2-3.) and there was bedding available for the couch ( we always have to ask at other hotels) The staff was very friendly and when I told them that the stairwell smelled terrible, ( dog urine) they took care of the issue right away! The staff at breakfast worked VERY hard trying to keep everything stocked and clean. She did a great job! I liked the fresh lemon water at the entrance. The pool area looked nice ( too bad it was down for maintenance)

I wish there was more gym equipment. I opted to go to the Anytime down the road because it had what I needed. I didn’t like how much we had to pay to stay. Over $450 for two nights was a lot of money. But there wasn’t any other hotels available within a 3 hour drive. I didn’t like that the breakfast didn’t have many options for vegans. ( daughter has many allergies ( eggs, wheat and milk are a few of them) and diabetic guests. Everything had a bunch of sugar in it. Fresh fruit strawberries, blueberries, raspberries, bananas, watermelon, applesauce (unsweetened), almond or soy milk, gluten free oats, and (packaged nuts) would have been a good option. The pool and hot tub were closed for maintenance so I didn’t get to even use the amenities.

staff was friendly, everything in the room worked just fine, and it was clean. Just luck of the draw, we got a first floor room just down the hall from the pool which was very convenient.

the bed was not very comfortable, and the room was cramped with having the pull out couch for the kids out. I had intended to book a two queen room, but somehow I apparently booked it incorrectly.

All of the staff were very nice, helpful, and just plain pleasant and cheerful. Whoever does your training should share with others

We offered our elder friend to stay in our room after she reserved one and less than 12 hours she decided to take us up on our offer but was told she would be charged full price for the room she reserved. She is on a fixed income, that takes away from the positives I felt about our stay.

Overall nice facility in convenient location with friendly staff.

The sheer curtain that provides privacy when the room darkening curtain is pulled back was missing from the window in our room which faced the parking lot. Thus, we could not have natural light in the room without people who were coming and going in the parking lot being able to look into our room which was on the first floor. Also, our room was next to the elevator on the hallway leading to the pool and it was very noisy when operating, which was almost constant until later in the evening.

It was very clean, and the staff were nice and polite. It was in a good place as we were there for a trappers convention at the fair grounds.

We checked in and got our room. We went into the room, and it was ice cold. Looked at the themistate, and it was at 61. We laid in bed and covered up. We turned the themistate up to 74, and it took the next day before it was comfortable for us.

We were checked in by a most pleasant and super friendly woman named Jackie! We had wonderful personal service every morning at breakfast. Rachel took care of us Friday and Saturday and Jacky on Sunday morning. These ladies went above and beyond to make sure that we started our day with a smile!!

Nothing!!

Very good just start putting whipped cream for the waffles would’ve been nice.

Air Conditioning was loud.Nice place just needs little tlc.Walls in swimming pool need painted.

The rooms were huge! We loved having the couch and the adjacent room. I LOVED having the lemon water available. It was so fresh and tasted wonderful. It was the small things that really made it a wonderful visit. Everything was so clean and comfortable!

I didn’t have any issues. One small thing would be to label your cereal with the ingredients. I have a gluten allergy. Regular cheerios I can eat but off brand or generic brands contain wheat. Again a very small change but it would be helpful. I had fruit, yogurt, and hard boiled eggs. So I had options just a possible suggestion.

The breakfast was satisfying. I only wanted a bagel and yogurt. I also had coffee and juice. The breakfast room was very clean and inviting. The food was spaced sufficiently part to make it easy to choose foods without being congested.

Nothing :)