The hotel was amazing, from the front desk to elevators to the restaurant! We did a walk through when we arrived. Elevators will not let you go to your floor or any other without using your room key. This to us was nice as it insured security. The front desk and even the women cleaning were super friendly. We went to the restaurant inside the hotel after walking around and the bartender ericka was absolutely wonderful!!!! She had a wonderful attitude and made the end of our night very enjoyable!

Rooms were slightly basic for the amount I felt. The shower was absolutely amazing though. The rooms were very simple. Although the remainder of the hotel and outside scenery surely made up for this. I was not at all disappointed with our purchase !!!!!

This is a quality hotel. Room was lovely. Very quiet. Staff very nice. Classy. It is a cut above.

It is overpriced for the location. We felt a little like dealing with the airlines. They charge $20 to park on top of very high room rates. This is not NYC. This is Rochester Michigan. We arrived a bit early. I called and asked if early check in was allowed. They said yes, the room was ready. We showed up and we're told it was an extra fee. After I complained the waived it. We were wondering if we would get charged by the flush. Breakfast is not included. .

the property is gorgeous as well as the grounds. The restaurant and especially the bar staff were exceptional.

Check in was a complete mess for my party of 6. I booked 3 rooms for an event held on property. I was told that we should not book rooms through 3rd parties because of its difficulty to find reservations. Took several individuals to research until the reservations were found. The staff was not friendly and kept repeating that they were sold out. It was very frustrating as I knew my reservation was confirmed.

The customer service was amazing. At the restaurant downstairs, our server surprised us with a 24K gold garnish on our desserts. It was very apparent that the staff is invested making the experience a good one.

For how amazing the hotel, grounds, and staff were, the room I booked was slightly underwhelming. A beautiful and clean room, just not what I was expecting given the aesthetic of the rest of the location.

The staff was wonderful! Made our honeymoon magnificent. The staff knew we got married in a sunflower field and put a congratulations card with sunflowers in our room. The personal touches just made us feel important.

Glasses from other events were left in the elevator and firepit.

Location was perfect, walking distance to downtown Rochester I usually stay at The Townsend Hotel in Birmingham, but decided to give The Royal Park a try The Townsend has lost a customer

Furniture in the suite was dated, but was informed that renovations will soon be taking place

excellent location - walking distance to town. We loved the staff - friendly, helpful, professional from start to finish. We appreciated morning coffee in the library. Our room was large, comfortable and quiet.

Parents and 2 adult children with SO in for family funeral. Accommodated early check-ins. On sure weddings every night, yet still able to find parking and noise acceptable.

The lobby and holiday decorations were beautiful. I was there for my granddaughters wedding. Everything was spectacular. The food was delicious and staff delightful at every venue. The sanctuary was perfect for the wedding ceremony.

My stay was too short. I look forward to another visit

The breakfast/brunch prices were priced way to high for the area we were in. While the food was quite tasty, If it weren't for a family wedding, we would have not eaten at the hotel.