Upon arrival the receptionist (Angela) was very helpful answering all of my questions. I didn’t know where to park and how to enter the hotel. Angela directed me to the garage and explained the parking situation and validating the ticket. As for the breakfast, it exceeded my expectations. The taste was above your normal continental breakfast from other hotels. The staff are extremely helpful and available for emergencies. I’m going on my sixth day and so far so good.

A couple of ladies at the front desk was not as friendly as Angela. I had to speak to one of them several times before an acknowledgment. Maybe she was having a bad day.

The location was excellent for the price, the staff were very helpful and friendly and took care to be interested. It is connected directly to the skyway and has a convenience store at the bottom of the building. The breakfast was good and freshly cooked, with a change over of waffles or French toast each day as well as toast, bagels, cereal and freshly prepared fruit salad. Pool and hot tub, although we ran out of time to use it! They were happy to accept amazon deliveries for us

The hotel does not have "true AC" so we were unable to turn the heating down in our room, when outside temperatures rose- it has blown air heating which either runs over hot pipes in the winter or cold in the summer and currently the pipes are running hot water. As someone who is quite sensitive to heat and spending quite a lot if time in the hotel this was difficult The sitting area was dark as it had no windows ( as the bedroom) has the windows and the sitting are is between the bedroom and the corridor. So more lighting would be of great benefit ( even if it's a little card that offers an additional light if you want one.

The room was large and comfortable, but there wasn't any hand soap near the sink. It was a pain to pump the soap from the tub area. If you took a tub soak, you would have to stand up to pump the soap from the dispenser. I thought the coffee and the waffles were excellent. The location was close to my son-in-law's hotel. I showed his mother around the Twin Cities while the son was attending a conference. Mom was visiting the USA for the first time.

See above. There were stains on the carpeting in the room. I was surprised to see that.

Hotel was very nice, breakfast was great, staff was very nice. room was a little dated but clean. was a good stay. i was happy i was able to get parking off the street as well.

The Hotel was nice and staff was great. but the city is just horrible. Minneapolis was never this bad before. there was people doing drugs and sleeping on the street, hookers. not even a block from the hotel. all the stores down town you had to ask some one to get anything. we where going to go shopping down town but its dirty and unsafe we left for a better cleaner city to shop at.

My Stay at the Hyatt was wonderful. It is located in a great location and when I checked in I had a slight issue but it was resloved immediately by the staff and everyone was very friendly and informative. I can't remeber the General Managers name off hand but whatever his name is there is 2 employees with the same name and these guys were just good at there jobs and it was even a courtesy letter left on my door in case riots broke out during the trial. Speaking of trial i even got to meet the lead prosecuter at the Hotel. And I can't believe the price that I paid and the room was clean and comfortable. Only downside there was no breakfast besides muffins,cereral,fruit, and coffee and the gym was not open at the time (both are understandable). The next time I'm in town I will definetly be staying here again

Breakfast and gym

Breakfast was very good I was very pleased that they Hyatt offered the type of room I needed. We had 6 people in our group and I was able to book a 2 bedroom room which also included a sleeper sofa. Size of the room was very nice and made for a very comfortable stay. Most hotels don’t offer that size of a room and I would’ve had to book 2 rooms

My husband tried to check us in but couldn’t because I was the one to make the reservation. So not a big deal but just somewhat inconvenient

I stumbled upon this hotel a few years ago. It has been my hotel I stay at every time I’m in the cities ever since. I recommend it to all my friends. The rooms are HUGE! I feel like I am rich every time I stay here. The parking is easy to access and the location makes it easy to get to wherever you want to go. I don’t know what criteria they use to hire staff, but they are doing a great job. All staff members from front desk to restaurant to cleaning have always been great to me.

On my most recent stay the air conditioner for the bed room was not working very strongly.

The hotel staff were very polite. Quick check in and quick check out. The room was plenty spacious and comfortable. The room and quality of the hotel was definitely worth the price!

The parking garage was my least favorite thing. very small and felt like i was going to run into everything.

The hotel was in an excellent downtown area. The location was accessible to the local attractions and interstate. The only downside was there were so many detours in the downtown area and some streets were closed to traffic. I guess it is the price to pay for developing the city which is good for the economy. The breakfast items and layout was exceptional. There were hot and cold items, an assortment of fruit, cereal and breads. I like the option of skim and almond milk as well as scrambled and hard boiled eggs. The breakfast staff were quick to replenish items and the hours for serving breakfast is great. The room was wonderful for my family. We enjoyed having the sitting room separate from the bedroom/sleeping area. The shower was nice. I did not like the door lock for the bathroom ... my son locked himself in but luckily he was able to figure it out before having the need for maintenance to come unlock the door

I wish the room had a microwave in addition to the refrigerator. It's helpful to help save cost with having food available for the family to snack on during vacation. The price for the parking was an unexpected expense.

Size of room was ideal. Breakfast wax excellent. Staff there was very friendly and helpful. Location was perfect.

Unfortunately the entrance area - street level - was not appealing nor did it seem safe. Waiting for the elevators caused some anxiety. The area was also not clean. Need to upgrade the computers at the business center. Could not access websites for email nor could we print boarding passes for flights.