A hidden gem of a feature for us who were hikers and runners was the Albany County Rail Trail. One had to work a bit to get to it but it was gorgeous as it went over the Norman Kills. Recommend it. Nice that the hotel had a gym and a pool. Room was nice in terms of size and beds.

Bathroom should have a fan. These supposedly cool wooden pull doors leave a lot to be desired in terms of privacy. My two teenage boys and I felt that this was not a good feature! We also had the misfortune of having a family with very young kids right over head. Non-stop running back and forth. I do not think that the hotel was so full during the Thanksgiving break, so why put a family with young kids where they will disturb others if they can avoid it.

Room Size, Chair, Microwave and free coffee

The evening staff were not cystomer friendly and appeared more occupied with personal matters than assusting ne and my wife. Very unpleasant and dismissive attitude. By comparison, the gentleman who checked me out of the hotel is the epitome of excellent customer service and can teach the other disrespectful staff members h I w to act. Due to my latest experience I will probably never sray at this location again, despite the fact that I've stayed tgere 5 times over the last 2 years.

Place is clean, staff was friendly housekeeping girls that did the 3rd floor were awesome attentive and on point I would stay there again

One elevator was down while the hotel was full so long wait for elevator

The staff, when available, was kind and considerate.

The front desk was chronically understaffed. There appeared to have been a supervisor on the premises, but they didn't pitch in when the desk was swamped. Also, there was a very loud performer in thd bar whose music could be heard inside my room.

Loved the rooms. There were very modern and comfortable. The outdoor dining/ fireplace are was super cozy and the gym was impressive.

The restaurant was the only disappointment in our stay. The food was good but they were slim staffed, forgot part of our order & ran out of a bunch of food.

The room was great, just needed a little bit more dresser space for my clothes. The staff was super supportive of my son, and let me check out later.

Breakfast could be better for the price. The pancakes weren’t very good.

Nice, comfortable, clean, and convenient. Staff was friendly and helpful. We'd definitely stay here again.

The only issue was that the handrail into the pool had become disconnected from the steps, which I reported to the front desk.

Breakfast was good. Staff was accommodating to our needs.

Breakfast wasn't available everyday during our stay.

The location was excellent. The beds were very comfy. The hotel was extremely clean. The staff could not have been more accomodating.

No complaints

The beds were pretty comfortable. The hotel sits behind a speedway/711 and a Popeyes. You also have an option to eat at the restaurant in the hotel.

Hotel is cashless