Room was clean & had microwave, refrigerator, & coffemaker. Staff was friendly & very helpful. Requests for extra towels to room or pickup at desk were conveinient. Wake-up call service had easy 24/7 setup, and on-time. Noon checkout worked very well for us. Vertical grip bar in shower very helpful for limited mobility & safety in general. Large bottles of very nice shampoo, conditioner, and lotions in bathroom. Beds comfortable - not "too" firm. Lot of counter space in room, and heat & a/c worked very well. There was also a late night Wendy's very closeby, with good food.

As with most hotels, there could've been more hangars for clothes available (however, I never requested extra). Bathroom floor could get bit slippery when too wet, but easy to dry with bathmat supplied.

Hotel was very well kept and clean. It appeared to have been newly updated. They serve breakfast for a fee, which at their reasonable room charge, seems quite far. The entrance foyer is very attractive. And they even have a small bar and dinner restaurant. There's the airport near there, but I heard no planes . A good choice.

Flight out of JFK was cancelled and was able to book a flight out of ISP the next day. Hilton Garden Inn was great. Staff was nice, room was clean and ready, AC was cold. Room was quiet. Bar was open and the bartender was great and had the pulled pork tacos which were very tasty. Checked out at 4am. I'd stay there again. Hilton Garden Inn's never disappoint.

My grandson calls this hotel "The Castle". It is his favorite place because it just down the road from his cousins. Perfect location for us and the staff is kind and caring. You don't disappoint! Going to look into getting into the Hilton Rewards Program. Thank you.

We were facing the traffic side of the building.

The hotel is very clean and the staff is friendly.

My booking said breakfast was $13.95. But it was actually $18.00. I didn't have anything extra to eat.

The bar inside the hotel was great, food was excellent and the service was too

the air conditioning in the room wasn't cold enough. the thermostat said 65 degrees but it still felt warm. and the fan wouldn't stay on, it kept shutting off periodically

Had a good stay. Everything was clean, staff were friendly and professional. Close to venue we were going to. Would stay again.

Was surprised bottled water in room cost $3.00 each if you weren’t in the Hilton honors plan.

it is okay

the person in front desk try charge me more money it is so bad because I did my reservation on online at the price say 149 and she try charge 399 ir is so waits when I shoul her the price I have on my phone she say some times the price change I say no because this is no my first time o did Always I did reservations at online and never have this kind the problem After I tell her this is te price and she has to charge me te correct amount ,and 30’ later she accepted my reservation This not good I feel like she is goin to take advantage on me maybe she think it is my first time I did this I traveled through the country and aI am so disappointed

We stayed here because we came for a wedding. The bride & groom chose the hotel. Good location. It was close to the wedding venue. There was a very nice breakfast the next morning for the wedding guests. Overall, a very nice experience. Very comfortable stay

No complaints to offer

The breakfast is an add on, and has continental and hot breakfast options. Only the continental is included in the room + breakfast option, and is definitely not good value for money- just some cereal, pastry and fruit.