it is close to main areas you can cover on walking distance. turning left from hotel will take you to the Central Park and 7th Avenue. turning right from hotel will take you to many attractions and Hudson River.

there were cockroaches in my room

this hotel was fantastic! i’m not sure why there are so many negative reviews, but i’m glad we took a chance on it. there’s no arguing that the rooms are a little tiny but it’s new york city, there’s really not much to do about it. the staff were exceptional and the check-in/check-out process was extremely smooth. free breakfast from 7-10am which is lovely, and there’s a decent variety of cereals, bagels, waffles, yogurts, etc. the hotel is literally a 5 minute walk from central park and there is a subway station just a few blocks away! we couldn’t have asked for a better stay on the upper west side, and certainly not at this price point! i hope you don’t let the negative reviews scare you into checking out a different place! give la quinta a chance :)

Breakfast was good should run till 10:30. Also very crowded dining area

Storage of bags needs to be more secure for people Also, since there is Only one elevator it would be better if cleaning staff could wait till 11 AM to start changing rooms the elevator was extremely slow

Great place to stay. Very convenient location, subway stop just next street. Nice and helpful staff. The best thing was cleanliness, they did room service without asking. Breakfast was nice, can be improved with some variations in cooked menu.They also stored the luggage for us without any extra charge.

Nothing as such. Just the TV should have more channel options for diverse travellers.

Location. Brand name. Cleanliness. Staff

Room card reader broken, had to get staff to open room. Only 1 elevator for both staff and guests--- I know not their fault, it's NYC. Spotty phone service in room, no problem with last stay.

Location

Room was so small couldn’t walk around sink in bathroom with the bathroom door open. There was an open bottle of water left in the room and the bathroom window wouldn’t close all the way.

the location was excellent! one block from Central Park and the subway was a block away. the staff was friendly and very accommodating.

my room was tiny and drafty, but quiet. only one small elevator for use by both guests and staff so was a challenge at times.

The location is great!, everything was clean, quiet, good breakfast.

Breakfast was varied, coffee great. central Park the best.

Elevator was incredibly slow

The rooms, although as small as one should expect for Manhattan Upper West Side, are updated, clean, and functional. (The door to the bathroom had a broken latch. Reported and checked out after one night, so no issue.) Also as expected the stashing of bags before/after check in is available and no problem. (The bags are kept in the lobby, which seems to be staffed around the clock, so that's the level of security - versus a locked storeroom). Breakfast was typical - mostly cereals and breads with some fruit, milk, juice and coffee. Nothing to be excited about.

We happened to go to the breakfast room when it was standing room only. It is a smallish room with tables close together. We hung about for maybe ten minutes and two seats together opened up.