The location of hotel was just minutes from our friend's home. We enjoyed the indoor and outdoor pools. The hotel had many amenities that we didn't use or have time to enjoy.

The ventilation in the bathroom was nonexistent. No fans to help clear the mirror after a shower and it made the floor slippery. I found the bed to be very uncomfortably hard and sagged where everyone sits on the edge of the bed. Only one of the three elevators were working. This was painful due to the hotel being full of AAU track and field young athletes and everyone having to be somewhere on time.

The location

Open till my check out, everything was top-tier, but after I checked out and was going to exit, the revolving doors were not working, and there were about four Bellman standing off to the side they pointed to me and said the revolving door does not work you’ll have to go out the front door. my arms and hands were full, so trying to navigate opening. The manual door was very difficult and not one of the Bellman that was standing there came to assist in holding the door open for me. They just stood back and continue to have their conversation that was disappointing based on the A1 service I had received from the time I checked in

The hotel is in a good location. one of the largest hotel lobby area among the region. The receptionist is efficient. The room is really nice in design and great space. There's few dining options on site and some cafe and small stores. Swimming pool is cool (heated pool during winter period) Several entrances to the hotel (need to remember your own location) Special and fun elevator control panel. The public restroom located in lobby is beautiful. (marble and sparkling bright and clean)

nothing

Location and cleanliness of room

Selected this hotel due to it saying there was a restaurant on site. Called in advance to make sure dinner was available since we were driving quite a distance and preferred not to stop on way to eat (it was Thanksgiving week). Once we arrived and went down to eat, we were told that restaurant was closed for weekend due to renovations and only the bar was available. Just a few fried items on menu. Other guests were also at bar and were misinformed. Next morning went down to gift shop to pick up something and sign said it was under renovation for the whole weekend. Been in hospitality for years and think maybe you were just short staffed due to it being a holiday weekend?

Clean and convenient location to a convention we were attending in the hotel

I had an issue checking in...reception desk clerk couldn't find my reservation with my confirmation number eventhough i had prepaid for my room. Before making another reservation, my husband checked with a different clerk and found out that reservation was listed under my middlename attached to my last name. Original clerk just told me that there was no reservation, she didn't state that there was a reservation but under a different name. I gave her my printed information which would have shown my full name after she told me i had no reservation. That was the only hiccup of my stay at the hotel

I liked the location being next to the mall, the pool is amazing, the rooms were very nice and the coffee shop was great.

No complementary breakfast and no microwave in the room but a mini fridge. We had left overs from lunch but couldn’t heat them up.

I love staying at Greensboro Sheraton. The rooms are spacious, clean, and nice. The people are friendly. Parking is plentiful and I didn’t have and worries about my car being broken in. It was just a great stay.

No pool…the food costs and arm and leg…and the price, but I understand the price being what it was. Same for the food.

Convenient location and lots of parking.

For a nice hotel, there were lots of kids running around with no supervision up and down the escalator and in the lobby/2nd flr area. I guess there was some kind of youth sports tournament that weekend and alot of their parents were at the lobby bar watching football.

The staff was friendly, especially the night manager, Mrs. Scott. I had to utilize the safe and she was accommodating and friendly. You made me feel at home.

The first night we were there we had an issue with the shower. The maintenance man stayed in our room until about 12:30 AM. I drove in from Atlanta and was ready to rest

I had a blowout on my front tire on the interstate. I limped to the hotel and found out my spare was low on air. The young man who was at the door named Abel called maintenance and Matt came and inflated my spare tire. I was able to get to the nearest tire store and get a new tire. I’m so thankful for all the help!

Outside was a little bit rundown