I liked the shuttle service to and from the airport provided by the hotel. Also, the breakfast provided by the hotel was varied. Additionally, the evening staff were pleasantly friendly.

I didn’t like the lack of explanation of the shuttle service upon check-in, especially when it was listed as a special need during reservation. Also, the soap dish in the shower of room 423 was not clean which made me doubt the cleanliness of the room. It had red gummy-looking adhesive on it. Additionally, the morning staff was not very friendly or approachable (customer service skills). Furthermore, the breakfast waffles were overcooked/overheated (hard).

Great shuttle - on time and really nice staff. Helped me get to the checkin gate. The room was big and had a great separate but open sit-down/work area. We used the microwave down in the lounge for our dinner. Staff were very on the ball and pleasant.

Not their fault but just be aware it is in the direct flight path so you do have to wear headphones or something if you go to bed early for an early flight. The planes come in right overhead and they are quite loud (understandable) but I hadn’t thought about that part of being sooo close to the airport :)

A very clean well maintained facility. The staff is welcoming. This facility is very near to an airport and subject to some noise from the aircraft operations and wind directions. Roadwork on the I40 exit ramp makes it somewhat difficult to find the road to the hotel, especially in the absence of street lights. This should resolve once the roadwork is done. We had a very pleasant stay and look forward to returning to the same facility in the near future.

Confusion on the approach road to the hotel due to construction work and lack of signage, especially at night

There was three of us originally it was a king bed and a fold out sofa. The lady at the front desk was very helpful and upgraded to two double beds and it was a nice larger room.. the continental breakfast was the usual fair but it was very good. Would definitely come back next time we visit Raleigh and the airport

Chocolate chip cookies at the front desk for $4.50 seems a little pricey. Some hotels give them away for free and it's a nice touch

Absolutely everything. Very friendly staff, very clean rooms and roomy. The divider between the beds and sofa. The sofa was a wrap around that let out into a bed. Cordless phones, real ice buckets, real glasses and coffee cups. Nice restaurant and bar 24/7. Great food and snacks and the breakfast was great with real plates and silverware. That was very nice. Also very quite. We couldn’t even hear the planes flying over and we were on the 4th floor. Oh and did I mention how clean it was and how AWESOME the staff was? 🤣 Super property!

I can’t think of one single thing I didn’t like about this property. I even enjoyed the planes ✈️ flying over. 🤣

The beds were comfy, and the room was spacious. There was no microwave in the room, but there was in the breakfast area that was open all the time if you needed one. Breakfast was pretty good. Eggs, sausage, potatoes, bagels, and other continental type things. Fresh fruit, cut, and whole. I enjoyed it.

I wish there were more electric outlets at the beside. I had to unplug the cordless phone and alarm clock to be able to plug our electronics in. There were outlets at the desk but I like my watch and phone at the bed because I use alarms on them. Really though, it was manageable and could be remedied with a power strip.

We had a late flight into Raleigh so we didn't arrive until around 1:00 am. When we arrived, the doors were locked (which I certainly understand). We used the phone provided to notify the front desk. After ringing for about 5 minutes, someone finally appeared. He never once smiled. I think we must have awakened him.

We were picked up by a hotel shuttle and the driver was friendly and helpful with places to eat. Right across the street in a culdesac street. We were greeted by the receptionist immediately and I noticed a bar to the side, small intimate in the lobby- serving basic drinks. The bartender helped us find the best place to eat and we went on her instruction to the chop bar and grille, It was scrumptious. I had the crab cake and fish and chips which were out of this world! Our room was huge, with a sitting area, couch and chair, refrigerator and behind a wall divider, 2 absolutely comfortable beds with really nice linens- The room was quiet and darkened- I slept like a baby. Breakfast was both hot and cold options, multiple drink options and really good coffee with a variety of tea options. check out was smooth and reception called us an uber to transport us to the train station. That was an interestingly good ride!

Not one thing- the bar perhaps could stock more mixes for drinks.

Staff was very friendly and it was very clean. Breakfast was good and the shuttle service to the airport was very convenient. Room exceeded expectations as well as location, very close to anywhere you’d want to go.

A little noisy but if you could sleep through the noise there was no problems at all.

It was clean, quiet and the breakfast offered had everything you could want.

The location was hard to get to since I wasn't using the airport. Construction made it even harder to get to. And charging an extra $50 when I checked in for damage protection was very unexpected.