Wonderful staff from the registration by Mary at reception to the breakfast room personnel whose names I unfortunately did not get. The hotel was very clean and well maintained, the bed was comfortable, and the shower had good pressure and great hot water. Located a few minutes down the road from downtown new bern access to its restaurants wad a snap.

Could have had a longer stay

We didn't try the breakfast as we had other plans. It looked appetizing and there were a variety of hot and cold items. The room was comfortable and clean. One outlet (lamp base) didn't seem to be working, but everything else we used was in good condition. The staff at front desk when we checked in and during the evening when we requested assistance were wonderful and as helpful as possible. We appreciate that so much!

Breakfast selection was amazing. Facility was very clean. Easy to check in and check out. Very accessible from the highway. Bed was comfortable. Lots of hot water. Parking was very easy.

The PTAC in the room clicked on and off a lot. The TV turned on and off a lot. That was it. Everything else was very good.

Great customer service, everyone was very friendly and the breakfast was amazing and so many choices, very well stocked!

My only complaint was the outside traffic noise/head lights coming in. We had a noise machine on and you could still hear so much outside traffic noise. The thicker curtains were not designed to shut so it was just see through white curtains so all the head lights from cars going on the overpass were coming into our room all night and bothering my kiddos.

The location was good. It was clean.

There was a mix up when we tried to get my digital key and the person at the desk tried to tell me I wasn't registered, but I had already checked in.

Everyone was very friendly. The nice gentleman at the desk thanked me for being a Hilton member. Smooth check in..great breakfast. Clean room and the bed was so comfortable that I slept all night.

N/A

Location was great, bathrooms need a shower curtain liner, lots of food choices, nice dining area, fast elevators, need curtains that close to keep out the light at night.

Need shower curtain liner, curtains need to cover the entire window in order to keep out the light at night, room carpet needed vacuuming. Room rate was high

I am sorry that I just sent a review that I meant to send about another hotel. Please erase that one. The staff in New Bern was so friendly and helpful and made our stay more enjoyable.

Breakfast was okay but some specials would be nice for someone traveling 4 days or more.

Already covered

The breakfast was exceptional, especially for a hotel, and I liked that the breakfast was open until 10 so I didn’t have to wake up super early just to get breakfast. Staff was great and super helpful and the bed was fairly comfortable. I also loved all of the counter space in the bathroom (I’m a woman, I take up a lot of counter space in there). Overall, I would definitely stay there again. I know someone who stayed at a hotel in downtown and payed double what we did for half the experience.