Location was great for or Medora trip. Staff was great when we asked for more towels.

The room wasn't the cleanest. It was so-so. We only had 3 towels, so we had to request more. We had to request more bedding for the hideaway. Staff was great when we requested more.

The double queen room with a sofa bed was very spacious and great for our family of 5 (2 adults, 3 kids 6 and under) . It is conveniently located right off the interstate with many restaurants within walking distance. The kids loved the pool and water slide!

Breakfast was cold. Cheese Omelett had to be heated, Cinnabon had to be heated. See other comments below.

There was no regular creamer (i e not flavored). All that was offered was Hazelnut and French Vanilla. Both had sugar and diabetics should not use them. I was shown 2% and Skim Milk in the refrigerator. Took a small carton, poured it in my coffee and it was sour milk.

Front desk staff went above and beyond making our stay awesome! When my reservation got mixed up, she fixed it at no additional charge.

My only complaint would be our shower in our room. The floor grade is wonky and would fill the entire floor with water when showering. I used a towel to keep the water in the shower.

The breakfast was great! The kids had a great time with the slide.

The pool was on the small side. And not enough seating at the pool to observe.

The staff was exceptional. I called to confirm my booking.com reservation and they could not locate it. They rebooked me at the booking.com rate to ensure we had a family suite. Upon arrival, the front desk clerk advised the booking.com came through and cancelled the 2nd reservation they had made for me. Great staff, clean property, and the kids loved the pool and slide. They had a great hot breakfast. We would stay again if in the area. I recommend this property to anyone traveling with children.

The hotel was clean, the pool was awesome, and Nicole (the manager) and her staff were very professional, accommodating, helpful and knowledgeable about the area with where to go and good places to eat! We decided to stay another night and they didn't have a room for us, and Nicole worked with another IHG property next door to get us in over there. So appreciative of that gesture! Thanks Nicole!

the pool with the slide was a big hit for the kids. the location was great!

floors in hallways and entryways were pretty dirty/greasy.

Rooms were very clean and breakfast was very good.

The jacuzzi in pool area did not work. That is why we booked this hotel. Stayed 2 nights...did not get fixed.

The bed was amazing!!

The hot tubs jets weren’t working. Just got done with therapy could’ve used it.