Great location, polite staff, the bathroom was nice along with the complimentary shampoo/conditioner and body wash. Easy to check in and out. Hotel was very nice and clean. Easily able to walk to any location in the city from here.

The elevator door will take you out, it closes extremely fast. Paid breakfast, not able to adjust the AC freely, could only change it by 1 or 2 degrees. Pillows were rather lackluster and slightly uncomfortable.

I would not normally stay in a hotel but I wanted to be downtown near the conference I was attending. The staff were the true stars. Everyone, down to the housekeepers, were so nice and friendly. Everything was clean and well done.

I didn't eat at the restaurant or breakfast. Would recommend milk in y'alls grab-and-go area. For people's coffee in their rooms and such.

Clean facility bed was very comfortable and staff very nice room was clean!!

Did not take cash? I don't like cashless options , I always carry cash and would prefer paying with cash . No complementary breakfast . Food downstairs to pricey😬

I love the convenience of being downtown and in walking distance of all beautiful restaurants in the vicinity.. Fountain square is a wonderful place to visit and have a lunch..

The valet driver accidentally scraped the passenger side front rim to the car from the curb..

Loved the rooms and high ceilings. Very comfortable hotel and the staff was pleasant and sensitive to guest needs.

Parking not included in hotel, had to park next door at a different hotel. Shower had pubes in the drain. Trash wasn’t taken out and didn’t restock coffee.

The staff was excellent and very friendly! The staff at the lounge (bar) was very friendly and helpful as well.

The room was a bit chilly and the view was uneventful (lower floor), but the room itself looked exactly like the picture.

Great location for downtown activities but also pretty quiet. Spacious, comfortable room and immaculate bathroom. Friendly, helpful staff.

Would have liked a safe in the room.

Everything one would expect in a very classy building that is now a Courtyard by Marriott. The two go exceptionally well together. Being The first reinforced steel building in America says a lot and it's a marvel to be appreciated.

Nothing even worth mentioning.

Everyone that we dealt with was friendly and helpful. The room was nice but the location was the absolute best thing. We were there for a baseball game and it was so easy to walk and also nice to walk along the river.

When we walked into the room there was a box fan running and the room was very warm. My husband ran into the maintenance man on the elevator so that was helpful. We learned that the air does not run if there is no one in the room and since it was a west facing room the afternoon sun was coming in and heating it up. Once we lowered the shade and lowered the temperature it cooled down and was fine. The other odd thing was that there was no ironing board cover on the ironing board. A call to the front desk and someone delivered it right away.

The location in relation to the baseball park was perfect! Everything fun was within walking distance!

Our room didn’t have toilet paper but a maid quickly addressed that for us. We never figured out how to turn on the tv. Bed very comfortable and nice room darkening blinds!! Ice machine on 7th floor not working but found it on 9. Would stay here again.