The staff was incredibly helpful. They went above and beyond to ensure that we had what we needed- always with a smile. Beds were comfortable- and there were pillows with varying degrees of softness WHICH I LOVED! Food was great, with more variety than I expected.

The lock on the inside (not the bolt lock) looked like it had been broken and wasn’t repaired. Some other minor maintenance issues. But there was a custodian making repairs on other minor repairs, so I assume it would be taken care of.

We were traveling home to Missouri....needed that last minute "we're tired" of being in the car room for the night. I checked my atlas for exits that would be coming up for the hour....then checked out accommodation options at those exits. Something about the reviews and location just made this feel like the right place...and it was! The truckstop that is almost completed but wasn't yet, will really make this an added plus cause a person can just walk over for quick snacks or a meal.

For the value, the breakfast, the employees, the location.....we really couldn't find anything to dislike 😊

The beds were very comfortable! Great location; right off I-84 and a short drive into Baker City: 5 minutes into town, 7 or so minutes to downtown where you can find some nice local restaurants, shops, and good coffee shops. The person at check-in was very friendly. Breakfast was good—eggs, gravy, toast, cereal, juice, tea. There was a line for the waffle maker and no room to sit so I brought my breakfast to my room. Also, a full basket if fruit filled to the brim with some beautiful and delicious apples.

The breakfast room was a bit small. The hallways are a bit musty and in need of an update. No elevators, so those with mobility issues should stay on the first floor. From inside my room I overheard someone outside leaving their room for breakfast (part of their convo) and telling their parent they had trouble sleeping because they could hear people walking and talking in the hallway and opening and closing their doors. Despite all this, I felt as though whomever manages the place is doing a pretty good job maintaining an older building. Our room looked like they had made some updates and had added some nice touches such as good soap and nice art on the walls. The beds really were very comfortable.

Everything was excellent! Bonus it's right next to a Loves Travel Center! Great nights sleep, descent breakfast, staff that makes customers feel welcomed and appreciated, parking for Our Truck and Cargo Trailer, easy fuel and go...what more could We ask for??

That We only had one night to stay!! Would have like to spend more nights!

I luv that its right off the Freeway but still close enough to all what Baker City has to offer. The staff were so Friendly and accommodating in allowing us an early checkin as we arrived at 230pm.. Our room was spacious and clean...The breakfast was Great and my grandkids Lov the indoor pool!!

Cant say there's anything 😊

We came with a large cycling group. We used to do this trip every year and we always stayed at best western. This stay was every bit as good as I remembered. The staff was wonderful and very accommodating, even though we tend to take over a bit. They let us use the dining room for our team lunch and it was perfect. Breakfast was very tasty and the rooms were clean. They had no problem when all of us came trapsing through with their bikes. And the bed was amazing! Location is perfect. Only blocks to the downtown excitement so no driving. Thank you! We will see them all next year!

Nothing

Room was large and clean. Bed was comfortable. Pillows were so soft! Breakfast was good. All employees I talked with were wonderful!! Because I was towing a trailer, the parking area for big rigs behind the motel was perfect. Easy access to the interstate.

The room was handicap accessible, which was nice. But, the shower was EXTREMELY slippery and there was no mat provided. The air conditioner was noisy.

Staff was friendly. Accommodations were quiet and comfortable. We have been staying here on our way to and from Oregon for the past 30+ years. The upkeep of the building has been good. Thank you.

Need more carts for getting luggage from the car to the room and back. Front desk should let guests know they are available. Thanks.

I was ecstatic that the property was clean. That is MOST IMPORTANT. Not fake clean, but truly clean. Eggs were hard as a rock, everything else was terrific. A little hard and uncomfortable but pillows wonderful. I was coming in from a long trip and was exhausted. This is right off the interstate so absolutely perfect. So happy it was clean and there was a lovely breakfast offered overall. I felt safe. Thank you on this one Super 8.

Nice shower. Liked having a sink outside of the bathroom proper. Desk staff not at all welcoming and had trouble terminating private conversations to wait on us . Nice breakfast and well organized.

Desk staff