We stayed for two nights. The room was clean and the bed was mostly comfortable. The breakfast was OK, normal hotel breakfast - scrambled eggs, waffles, cereal, toast, pastries, etc.. The location was good though. It is right on the Main street, ready to take you where ever you need to go.

The couch in the room was not comfortable. Sometimes someone had to find them, as they were running out of breakfast items or even coffee cups and no was keeping tabs on it. The service could have been better. When we checked in we were told they would not be cleaning the room while we were there and if we wanted it done, we would have to come to the front desk and ask them. We really preferred not having anyone clean, but it was the way it was presented that was rather rude. That seemed to be the norm anytime you asked a question.

The location was just a block from down town so we could walk out to eat or shop. We were also just 1 block from the Kam Wah Chung Heritage site that is a must do. The room was just right for traveling with a dog.

The pool had just been 'shocked' the day before and was still very chemically the next day. The pool area is very nice and indoor. We had to exit the facility to walk our dog. They only have a small grass patch on site. there is a park a block away.

Breakfast was good and needed! Helped us to get our busy day off to a good start.

Had some difficulty parking the tour bus but that’s a hard problem to solve! Bit of an off odor in my room to start but nothing terrible and I didn’t notice it when I returned after a walk. TV service was a bit spotty but had no problem watching the game so I didn’t really mind.

Breakfast was good. Employees were nice. Location was good.

Totally not the fault of the hotel but someone defecated in the pool so it was shut down the entire rest of our stay, much to the dismay of our grandchildren and the city has no pool to take them to. There isn't a lot to do in John Day so the pool was what they were looking forward to the most. Prices have gone up everywhere but $300 a night in a small town with little to do is more than it should be.

I liked how clean the facility was, and that the pool and hot tub were both open. After spending the day in -12° degrees it was nice to have a warm room and hot tub to warm up in.

My only complaint was that there was a man yelling outside my door at 7:30am, because SUVs were parked in compact spaces. There was limited parking for full sized vehicles, but the full size SUVs seemed to fit just fine in my opinion. I think taking the compact signs out if possible would be helpful.

it’s was really good compared with the other areas

idk it was because of COVID guidelines or what but I stayed a whole week and did not get room service done at all and there wasn’t even a sign to put up that I needed my room redone or anything

The staff was very friendly and helpful. We liked the location. There was an amazing restaurant within walking distance.

We did not get the sofa beds in either room. The bathrooms were dirty in both rooms. The pool was damaged in one corner and dirty. There was no continental breakfast left at 6:30 am accept bread and coffee. The rooms were extremely overpriced for the fact that they were not clean in the bathrooms, obvious soap scum and garbage. We also didn't get daily room cleaning so nothing in the room was replenished during our stay. Our biggest issue is that booking.com mislead us on the size and capacity of the rooms we booked and the price was very high.

The heat/AC was quiet and easy to operate. TV easy to operate. Hookups on lamps were convenient.

Shower head sprayed out side curtain on the ends. Need nightlight in shower/ toilet room. A light blanket would be good. The top cover is too hot and the sheet is not enough.

The room and bed were comfortable and the towels were nice. The keurig coffee was delicious! And the employees were friendly and tried their best to accommodate us.

The office didn't respond to my message or request until just before checking in. We weren't able to get a downstairs room which was a total bummer. We were told multiple times the pool was going to open but it never did. The parking lot was overrun with a motorcycle club that took all prime parking then a car club tried to save additional prime spots using chairs. For a small town the price was outrageous!

The room was a good size and having a refrigerator, microwave and a Keurig coffee maker in room was very welcome. The breakfast choices were very varied and good. The beds were comfortable. The check in process was very fast and easy and the employees very friendly and pleasant.

The room needs some updating. The carpet was kind of yucky and the paint was a dreary color. Also, could use more lighting in the room.