I like the facility. It was nicely decorated and well kept. My only bad experience, which was major in a sense is that got stuck on the 2nd floor when the power went out because elevators were not working. Due to the inability to walk down the stairs , firefighters had to carry me down. Because of the outage, I couldn’t enjoy the facility because of incident coupled with short stay.

Staff could have tended to the guess in wheelchair and with disabilities a little better. It would have been nice if they were more aware of who was staying as guest and call even if to personal phone to make sure they (myself in this case) were okay. . I kept trying to call down and no answer… got stuck on the 2nd floor when the power went out because elevators were not working. Due to the inability to walk down the stairs , firefighters had to carry me down. Because of the outage, I couldn’t enjoy the facility because of incident coupled with short stay.

It was a nice entry/lobby layout. There was a little cute walk garden in the back of hotel by parking. There was a FREE parking garage with a restaurant on top. It was PET FRIENDLY. We absolutely loved it. We were in town for a volleyball tournament held at Anderson U. Def stay here again for another!

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The room was gorgeous and clean. The bed was insanely comfortable.

I would have given this location a 10 out of 10 but the breakfast was awful. I'm sure the waffles would have been good but the lines were too long. Everything inside the warming box must have been there since 7:00 and not changed out because it was all hard as a rock and not edible. I had juice and cereal after that.

The room was great! The staff was pleasant. Great location.

I didn't like the security deposit wasn't included with the price of the room online instead we didn't find out until we got the property.

Front desk staff were extremely helpful and professional. We were always greeted with a smile 😊The complimentary breakfast with homemade waffles, absolutely delicious. Can’t say enough from the cleanliness of the rooms to the professionalism with every level of staff. The closeness to the town was convenient and enjoyable, especially stopping in to CocoBon Chocolatier for a treat for the kids and Bark for the fur babies. Can’t wait to book another stay in beautiful downtown Anderson, South Carolina!!!

Nothing could have been better.

breakfast was amazing - none of the other hilton properties EVER serve bacon but this one had plenty and it was yummy my husband loves breakfast! I was sick and they let me take it to the room

Nothing - everything was amzing

Great location. Great staff. See Janice at the front desk! She was the best of the best!

It was great all away around!

The hotel is beautiful, looks new. Very modern and up to date. Would definitely stay again, if we had to.

The breakfast was mediocre, we've had better. Initially, we were given a room that was completely turned over (bed wasn't made, etc) and ready for guests, so we had to be moved to another room. In our second room, there were blue tape in a few spots in the bathroom, like they needed to do some small repairs. It should have been done before guests saw the room.

Most things. It was clean and comfortable.

They were playing Fox News in the lobby all day… and that was kind of a bummer.

My experience with Booking was awful! The hotel said they wouldn’t honor the reservation with you all and I had to pay full price. Then you all said you would credit my Bookings cash to my credit card which hasn’t happened either!!! I’m surprised at you all!!!