The place was nice. Comfy beds, clean room, and excellent water pressure in the shower.

Hidden fees! 25 for pets which was taxed. $150 deposit on my card and a $50 hold on my fiancé's card for pet fee also!!!!

Place was very clean, decorations in room and surroundings where very nice , rugs in corridors where clean also in rooms , sinks, bathtubs toilets, where clean , bed was comfortable and had clean sheets , the room was modern The staff was professional , the breakfast was good had hot breakfast , eggs, sausage, potatoes,biscuits and sausage gravy for the biscuits. There was a lady that was always keeping the kitchen very clean , she did a great job of it . Overall a great to stay.

being remodeled and the work that has been done looks great. Denise checked us in and was so welcoming and helpful. Give her a raise.

Name change just states Best Western opening soon. The former name is what I booked under. Made it hard to find.

Value for the accommodation.

Outdated features that are currently under renovation. Breakfast was not bad but not great. Mattresses seem a bit too worn in for comfort, but are ok for the price of stay.

I loved our stay! Every member of the staff I encountered from front desk to the cleaning staff were nice. The rooms were clean and the beds were comfy, We enjoyed the variety of options for breakfast and it tasted great, The pool is a decent size and was perfect for our family and other guests. Finally, we were 10 to 25 minutes from everything we wanted to do over the weekend and a walkable distance to the store.

There is only one elevator and it jolts just a bit when it begins to lift.

Downtown was very enjoyable, ran into the Cribb's 9th annual burger cook-off which was a delicious and a delightful surprise - we were in for Total Death Fest at Ground Zero the night before which was well worth the drive from VA, but would visit the area again just for the burgers.

The quiet, mid-morning walk "alone" downtown was very pleasant and peaceful so I can't really say we didn't like it necessarily, but its definitely something you'd have to get used to, nothing really opened until almost midday.

As requested I got top floor room. Room had sliding door to open! Room with balcony. Just great! Breakfast with bacon snd eggs! Good coffee and others such as cereal and snacks!

Do not know!

Newly remodeled and comfortable.

Shower gel dispenser was empty and hair dryer didn't work. Nothing to do with the facility overall but just an annoyance.

for our purposes. The bed was comfortable. The room was very clean. there were multiple options for breakfast.

The building was U-shaped, and only one elevator. There were options to cut across, which is good, we use the steps, but if you need an elevator, get a room on the first floor. The scrambled eggs at breakfast were quite bland, but they did provide some salsa and hot sauce to spice it up a bit. I don’t have many negatives about this hotel!

Super comfortable beds, decent breakfast, great location, and most importantly STAFF! If this hotel could clone Willie it would be the top chain on the planet. Outstanding customer service, he went well beyond anything we could have expected to make our stay the best possible. He even gathered information on local sites and apartments as we had told him we are relocating to the area. We had stayed here a while back and Willie recognized me as soon as I entered, he had saved a dress that I accidentally left behind previously (folded nicely and sealed in a plastic bag).

The hotel is still under renovation so a bit of dust but still well-maintained, this is the only negative thing I can think of.