The room was adequate for our needs. The location to Main St. Is perfect! Breakfast was good each morning and the woman who worked to keep the buffet stocked was nice to chat with. The pool was chilly but we had a fun swim. I loved that the front desk recommended a board game for us. They are located in the lobby..The snack bar/sundries were easy to purchase. It was friendly and homely.

The overall hotel could use some upgrades and repairs. Attention to details like the stuffing coming out of our comforter, damage to the base of the bathroom door, stains on linens, etc. I didn't like the taste of the water. Even from the bottle filling station. They did have water for sale for $2 a bottle.

I appreciate that I needed to change a room at last minute and it was done. The clerk was great about reopening the pool as it had been storming. The pool was actually warm Awesome people got a call today 5/31/24 apologizing for the miss hap with the pricing. They are going to return my money back. Thank you

I booked 3 rooms. I paid for 2 a double queen and a king. Was charged same price for both $123. My brother in law paid for the other one which was a double queen and only paid $102. Just didn’t seem right

Room was clean and great!!

The pool was good but we were kicked out early she said it needed chemicals and when we woke up early there were like 20 elderly women in there but I believe we were asked to leave because there were several unintended kids in there making so much noise when it was adult swimming. We came for the pool and we only got 15-20 minutes if it. Other than that it was a great hotel

Convenient location

Cracked windshield, unsure when it occurred. Small challenge with pet friendly. I called in advance and was told the hotel was pet friendly, when I checked in I was told it was not. When questioned, the Customer Service Representative did call the manager to question and was told pets could stay. Slightly unnerving after a 13 hr drive but fortunately resolved.

I booked one night here because my family had an unexpected medical crisis, and I needed to be close to the hospital for a few days. I found a deal online. It was one of the cheaper hotels in the area. I was very pleased with my stay. Staff were wonderful. Breakfast was small but good. We didnt get a chance to get in the pool, but it looked fine.

Bring your own pillows. Theirs go flat.

Friendliness of staff. Convenience of location. Ease of check-in and check-out. Food choices for breakfast.

Nothing to dislike. A couple of things I would like to see in the room: Towel rack for hand towel in sink area. Directory in room for nearby restaurants, parks, etc. better quality toilet paper.

Heather was absolutely amazing. We were doing a benefit call operation Santa at the Embreeville volunteer fire department for the Flood Victims and she was able to get us checked in early, got us together and on the first floor, so I can’t say enough about how amazing she was to help us with everything we’d asked for!!

Beds were comfortable, room clean.

Exercise equipment broken, not able to use. Breakfast had only fresh fruit on weekend. Otherwise canned fruit. Building clean inside but outside could use a little upkeeping and perhaps some welcoming flowers or landscaping. The walking path down to historical town was overgrown and could be landscaped.

I was skeptical booking this as it was the only hotel in Jonesborough. The place was wonderful! Easy to get to, quiet and comfortable. It even has an indoor pool that was being used in January! Highly recommend. Just get to breakfast before 830 on the weekdays

We always stay here. It’s conveniently located and we love the indoor pool.

Breakfast doesn’t last nearly long enough. 830 during the week. That’s about the time we are up and going. No exceptions. Not much sugar to the manager. She’s not mean, just straight business.