Breakfast was good besides that it's advertised that they had a texas waffle iron which was a big plus for my wife but they did not have that when we arrived. the rooms were nice and clean

When booking this hotel on booking it does not state that there is a $75 refundable deposit, do when I booked this hotel it stated it was $131 and some change. When I arrived I was told the total is $206 when I told the front desk no that's not the price and that was when I was told there was a $75 fee. That's not all though, they tell you it will get refunded the day you check out, when I checked out I was told it will take 24-48 hours, after 48 hours I never got a refund I called and the story changed to it will take 3-5 buissnes days.

Very well maintained and clean structure a few minutes drive from downtown and the Arboretum, with modern and bright furnishings. The room assigned to us was exceptional, very clean, without any smell and with very effective and silent air circulation (via extraction located in the bathroom). The bathroom has very generous dispensers of liquid soap, shower gel and shampoo/conditioner, plus a hairdryer. The room's air conditioning is easily adjusted from a wall panel and works perfectly (although it was not needed during our stay given the mild climate). The desk and office chair are also very comfortable, with a table lamp correctly directed towards the work surface and with numerous sockets available (120V and USB). The staff at the reception were very friendly and helped us choose a good place for dinner. Last but not least, the breakfast buffet available in the morning is also fantastic and very varied, with an excellent choice of tea, coffee, waffles, cereals, jams, yogurt and juices.

It was clean and spacious. The bed was comfortable. I enjoyed the breakfast as well.

The hidden deposit and fees I knew nothing about until check in which was the $75 deposit. Then a $5 charge after check out for self parking. I don’t like hidden fees.

Everything was great and everyone was friendly and the hotel and rooms were both very clean. We didn't get to get breakfast but it looked amazing

We are a traveling group that travels near and far. Some of my party has medical cannabis. We all over 40 and we abide by all rules at every facility. We feel that the guy at the desk took his job a little to far by asking if I, personally smoked and began to tell us the rules of the hotel then he continued say that it'll be good if we didn't smoke in the room because she could sniff out everything. To me/us that was rude and unprofessional.

Very accommodating. The young lady that worked the front desk on Saturday evening the 24th was outstanding. Very kind and friendly.

The area didn't seem to be safe. There were plenty of homeless roaming the area and at one point one of them had a medical emergency at the entrance of the hotel. Police and paramedics were on the scene.

Location is fantastic with easy access. The staff is great Latonya is so welcoming professional. I've stayed there multiple time and entire hotel is always clean. Lobby area is nice for quick meetings while in town and their executive conference room is also good. Bed is comfortable and clean. Some noise from the freeway but it doesn't bother me at all.

Nothing. This locations works great for me on all ends

Not exaggerating - this was THE BEST hotel stay that I have ever had. Customer service was beyond exceptional. The room very clean and fresh feeling. Very quiet and peaceful. We slept through the night without getting up or tossing and turning. The breakfast had a variety and very clean. I can’t say enough! If I’m ever in Dallas again, that’s where I’m staying!

Nothing. It was all perfect!

The location was clean and near the interstate. The location had great amenities and was in close proximity to the venue of a concert that I attended. The beds were very comfortable and the room was very clean and spacious. The bathrooms were also very clean and spacious. The free breakfast was delicious.

There wasn't anything that I didn't like at this location.

The reception desk lady MIMI was so polite and very helpful during our check in. There were some technical issues with Booking.com and the Hotel but Mimi managed to sort it all out. This person is an asset to your organisation and should be recognised and duly rewarded.

The property and Booking.com had issues agreeing on the price they had charged me and it took me and Mimi almost 1 hour to get it resolved. I had to call Booking.com and Hilton Honors to resolve the issue. I had already been charged for this stay but the hotel requested a larger amount than what Booking.com had charged me and subsequently declined my payment even though the money had been taken out of my bank account. I had driven for 7 hours that day and ended up spending another hour trying to sort out the above issue which I feel was absolutely unreasonable on the hotels part.

Great location! There is a supermarket down the street, and it was super convenient. Staff was friendly and the hotel was very clean. Our room was clean, the beds were comfortable. I enjoyed my stay and will book again the next time I visit Dallas.

Parking was $5 per night! Pool was cold.