Very well maintained and clean hotel. The staff are all friendly and warm and very hardworking. Breakfast had a decent variety from day to day, and it was well stocked with food levels being checked frequently. The daybed couch was brilliant and perfect for our six year old. The desk partition that opens allowed him privacy and could also be opened so we could check on him if needed. Lastly, the pool, while small, does already have a selection of life jackets for the kids. Such a thoughtful touch.

The bed was a little too soft. The room doors closed so loudly that it did startle my son, who was sleeping on the wall in the daybed.

Everything was perfect, the staff was amazing! They greeted you immediately when you walked in and made sure every need was meant. The breakfast attendant was fabulous, she personally went to every child and gave them a sweet treat also interacting with all the guest. The front desk attendant was wonderful!

I do not have any bad experiences

Everything was great! The staff was friendly, facilities were clean and inviting,the room was really, really nice, and the bed was really comfortable. Loved the couch/daybed as well. Will return in the future.

Not a big deal, but the desk chair was a bit wobbly. Other than that, no negatives

location is, or will be great. construction on highway made getting in a bit confusing. staff was great and rooms were clean and comfortable.

Construction confusion, SUPER cheap toilet paper and frozen waffles (weren’t fresh and had something like brown sugar on them. ) I just wanted plain hot waffles. Lastly, and this is a quibble, but a big one, the only way to keep a light on n the bathroom is to have one of two sets of incredibly bright lights on. Since the doors are translucent, it means that sleep is challenging. It would be great to have a nightlight or way to cover the door so anyone in the bathroom doesn’t disturb a sleeping companion.

Good condition and clean

Staff were too tired to answer questions and have a conversation. They cut off in a middle of a sentence before I had a chance to explain what I was asking for. Also, At checkin the front desk didn’t give all details about housekeeping etc.

The value, the staff, the ease of checkin/checkout. It's a short drive to the cruise port in Galveston and far less expensive and congested. We enjoyed the breakfast as well!

Literally the ONLY thing we didn't like was the bathroom with a frosted glass door was directly across from the bed, so I woke up my husband while getting ready in the morning. That definitely is not a deterrant to us coming back though!

Friendly staff, very nice room good location!

Didn’t have enough carts and couldn’t control the two they did have. I came to the hotel worn out from having to get my home ready for the hurricane. Got to the hotel and had to make many trips to get my stuff to my room. Not happy!

Overall the hotel had a very nice, friendly environment. The suite I was staying in was exactly what I was looking for. Location wise was perfect because it was right near the shopping outlet mall. Stayed in a lot of hotels but this one is at the top of my list.

Can’t say anything negative about my stay.

The staff was friendly and knowledgeable about the area...thanks to Van.The hotel was well maintained and beds were comfortable. Breakfast was also good.

Well using certain shuttle services to be taken to the Port of Galveston to too long. I think we'll just use an Uber instead next time.

Location was great, the people were friendly and willing to help. Good breakfast. Overall good environment. Would definitely stay again when I’m in the area.

Can’t really say anything negative.