The beds were comfortable, the room was clean, the temperature of the room was good, the rooms were quiet and the staff was polite. I forgot a toothbrush and toothpaste and they gave me one right away. The hotel also texted me every day to see if we needed anything, which we did not, but it was a nice gesture.

Everything was top-notch about the stay except one little thing. The room we had, which was 1013, does not have a good seal around the door so hallway light shines in on all four sides at night. So if you’re sensitive to light and need a very dark room this would bother you. But maybe if you’re sensitive to light you’re also used to wearing eye covers and it wouldn’t bother you.

This hotel is beautiful and I go out of my way to stay at a Hotel Monaco. As usual it was stunning and the room was comfy.

Coffee was cold when we got it at around 7:30 am. I only mention it because it was a $300+ stay for one night, but I get it- things do happen. It was a Wed evening and it was very quiet so I am surprised the price was $300. The construction was a right pain especially because it was immediately outside the side entrance and they had to close the restaurant due to the work being done.

Beautiful hotel. Comfortable. Within walking distance to City Creek and Eccles Theater. Dog was welcome.

Small room. Room I booked on Booking.com was 2 queen beds. Reservation showed one queen bed. Unsure what the disconnect is between online room description and what is actually reserved.

The staff was very accommodating & provided great service. Room & amenities were great. Had a good view of downtown.

Got in too late to enjoy the restaurant. Wish it was open later. Also, there was no mini or honor bar in the room as it mentioned it had.

very nice ambiance, friendly service, and those little touches that matter to the weary travellers such as free coffee and yoga mat. it had in-house restaurants and bars that are comfortable and inviting.

none.

clean and comfortable and the staff was great.

missing some of the amenities that I find in 4 & 5 star hotels. ie: Hotel information in the room, room service, coffee in my room, just to name a few.

loved the room and staff, they were all so helpful and saw that my every need was met. I also LOVED the jacuzzi tub! The gentlemen at the valet parking were SO awesome!

I had issues with the phone in my room. I couldn't figure out how to get it to come through with the hand set, it would only function on speaker mode. Also, the button that showed it would go to valet went to the front desk instead. I would have liked to have coffee in the room that I could make myself. Also would have appreciated free Wi-Fi in the room given the cost.

Hotel was beautiful room was clean however my flight was delayed and did not get to stay at hotel as long as planned. Was woken up to the glass recycling dump early in morning since outside of my room window.

Since we had such a severe delay we arrived in a we and only stayed less than 8 hours. I asked at check in to downgrade to a cheaper room since we were not able to stay as planned and that was not and that was not accommodated. I was told that would not be an option so I overpaid significantly for a room that was not able to be enjoyed or use other amenities at hotel.

Lovely big room, comfy bed Quiet room with little or no traffic noise Nice restaurant downstairs Friendly helpful staff

Smallish bathroom I didn’t like the shower head Ac a bit noisy, it had an intermittent dripping sound

nice property. beds are comfy.

the staff wasn’t super helpful. the hotel restaurant would never answer the phone and couldn’t offer us room service, even though we were staying at the hotel. the bottle of water in the room was not complimentary, it cost $8.