Love that we were not far from the beach. I always stay at Hilton hotels, we were ok with our room. The room (despite a couple of things), was very clean.

I never mention that I have a service animal, since I know I don't have to by law However, the lady at the front desk was making small talk, so I volunteered the information. She immediately switched us of floor/room. I thought nothing of it, except when we got to the room, the curtains were ripped, a stain on the carpet (I'm assuming a pee stain) and rusted furniture handles. Other than that - the room was nice and clean.

Didn't eat breakfast at the hotel, location is OK but we had to drive down to the beach, you might want to add a shuttle to go back and forth to that area, it might get you more business at the hotel! Room was good, staff was helpful and friendly, you may want to add signs to each floor where the ice machine is located, all in all we had a good stay there.

Exhaust fan in bathroom wasn't working, carpet wasn't vacuumed for two days.

It was clean, and overall quiet.

I didn't care for the parking or the fact the hotel is located beside an apartment complex. Also even though the hotel/front desk receptionist was professional and friendly she talked a little too fast when explaining the different facilities they offer, the restaurant hours, check out, parking, etc. Lastly the hotel itself (within the hallways) on each floor except the lobby was humid.

Everything. The hotel was amazing and close enough to the beach, but not on the oceanfront. So we could avoid the crowds and any extra charges. The room was gorgeous. The bed was a little stiff, but still comfortable. The pillows were fantastic. The breakfast was amazing.

The shower was a little narrow and the toilet paper was not the best. There was no mini-fridge, but it is what it is.

Checkin and checkout was smooth. Employees were friendly and remembered us. Having the convention center next door another plus. Rooms were comfortable and a good size. Restaurant inside was very good, a bit pricy.

Minor quibble, there were two conventions happening at the same time, having the very loud sports teams across from us was annoying, but not stay ruining.

The property was nice and the staff was friendly.

I got locked out of my room for an Hour 😑 Somehow the door latch that stops the door from opening in the inside was open , which was weird because nobody was in the room the front desk rep had to shimmy a object into the door to close the door stopper latch so we could get into our room ,

I liked that bottled water was available for free; didn't quite like the fact that it seemed to be an issue when we requested additional bottles. We enjoyed the pool area and the hotel was fairly quiet; despite hearing the conversations of the guests in the other room.

Breakfast staff was nit the mist efficient. The manager was great, but staff needs improvement. The breakfast area qas quite messy. No room service available. When we called the restaurant for sodas the restaurant staff hung up; quite rude. I did not like that I could hear the alarm in the next room which woke me up before I wanted to. Beds were made but no fresh towels were provided.

Hostess/Waitress, Evie, was great and worked very hard. The maids did a great job on our room.

Coach's was understaffed and overworked. The server, Evie, was lovely and worked very hard. Need more items such as bagels. Totally out.

Location was a huge plus. But the restaurant in the hotel was very convenient. Also loved having a pool for some recreation and little snack/shop area in the lobby for things we needed last minute.

I wish that breakfast was complimentary free of charge.

I liked the location of the property. It was near the convention center and it was just an easy 3 minutes walk to get there. I also the restaurant staff was exceptional and very friendly.

I didn’t realize this was a pet hotel and we were placed on the third floor where pets were allowed. A dog down the hall barked for hours and hours and drove us crazy. I will ask for a different floor if we stay here again.