Loved the omelet station in the morning and definitely a very friendly staff

You could have done as you said you would do and not have cancelled my reservation before I arrived. Thankfully the staff member on duty when I arrived, Ren (not sure of spelling) took care of me to get me into a room. I called twice to advise the staff that I would be arriving at 1am the next morning due to my flight coming in at 1130pm and that I wanted to be sure I would have a room, they assured me they would note my file yet when I arrived I was told I had no reservation, thank fully i had all my confirmation information with me. Other than the initial hiccup my stay was wonderful.

The desk staff was very welcoming and helpful. I do like having my room cleaned and straightened everyday and that was easily arranged. Our children and grandchildren loved the breakfast buffet, the pool and the comfortable rooms. We also loved the huge central court with lots of room for visiting and lounging.

Pool could have been a couple degrees warmer. I also like more colorful decor.

Breakfast fine.

Overall, good, though we specifically asked for a quiet room away from ANYTHING that could make noise and we put in a room next to ice machine. Also, the breakfast area did not open until 7.30 AM on weekends and I went down at 6.30 AM to get a cup of coffee and nada. Suggest you at least have coffee out for the early risers.

Love the two room layout of the suite. Complimentary Managers drinks and snacks was a lovely surprise. Free breakfast buffet was excellent, made to order omelettes even better.

Sleeper couch utterly uncomfortable. Slept on the floor the second night and got a better sleep.

very spacious room and amazing breakfast.

they charge you $12 a night to be able to leave your car in the parking lot, crazy! we’re not in NYC!!! First time I knew of the fee was on my bill.

We had a hot breakfast with waffles. There was a good selection of cereal and yogurt. Also plenty of fruit.

The was nothing we didn’t like. We stayed there before and would do so again.

We loved the kind suite! It has 2 separate TVs and a door to the bedroom that shuts off from the rest of the space. I was able to sleep in and not be woken up by my husband, so great! We also loved that the pool and fitness areas are open 24/7! Breakfast was great and the managers reception (free booze!) was a great surprise. We will definitely stay here again.

We just wish the adult swim hours were enforced. We went to the hot tub at 11:30 and there were teens cannonballing and doing back flips into the pool the entire time. 😣

breakfast and pool

the sofa bed in our room was broken and service came to review and said they would return to repair. they never returned but we were able to use the broken sofa bed.

EVERYTHING... But as they say,"it is people who make good places." Everyone in the staff was friendly , welcoming, and efficient.

Not really a big deal, but Inwould have loved if coffee was available in the beverage area at least until 9pm.

Excellent service with professional customer service. Terry is my favorite and the most genuine character I’ve ever made. I’d certainly recommend it to my friends and families as well.

We had a perfect experience! Thanks for making my wife’s birthday special Terry.